Public Spaces Attendant - Elevate Guest Experience

Hyatt House White Plains; City of White Plains (NY); On-site; USD 19,000 - 25,000; Full time

Job summary

Hyatt House White Plains is seeking a House Person to clean and maintain public hotel areas in line with brand standards and guest service goals. The role involves inspecting areas, responding to guest needs, assisting with laundry, reporting maintenance issues, and supporting sustainability initiatives under EarthView.

Work schedule may include holidays and weekends; standing for long periods and lifting up to 25 pounds is required.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience or equivalent training preferred.
• Ability to stand for extended periods and perform cleaning tasks.

Responsibilities

• Greet and assist guests in a courteous and friendly manner.
• Clean and maintain public hotel areas per brand standards.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash and dispose of waste in outdoor dumpsters.
• Vacuum and dust hallways and guest corridors.
• Transport linen to laundry collection and deliver clean linen.
• Report maintenance issues promptly.
• Follow sustainability guidelines under EarthView program.
• Work as a room attendant during peak periods or staff shortages.
• Ensure guest satisfaction and respond to inquiries.

Skills

Guest service

Attention to detail

Safety awareness

Teamwork

Education

High School diploma

Job description

Hyatt House White Plains is seeking a House Person to clean and maintain public hotel areas in line with brand standards and guest service goals. The role involves inspecting areas, responding to guest needs, assisting with laundry, reporting maintenance issues, and supporting sustainability initiatives under EarthView.

Work schedule may include holidays and weekends; standing for long periods and lifting up to 25 pounds is required.