Public Space Attendant — Guest Experience Champion

BENCHMARK; United States; On-site; USD 17,000 - 24,000; Full time

Job summary

Pyramid Global Hospitality is hosting opportunities at Hammock Beach Golf Resort & Spa, a premier property along the Atlantic coast. The Lobby Attendant role focuses on maintaining pristine public spaces and supporting room attendants to ensure guest comfort and safety; the job demands attention to detail and physical stamina in a fast-paced resort environment.

You will be part of a diverse team, receive on-the-job training, and contribute to memorable experiences for guests.

Qualifications

• Housekeeping experience desirable.
• Neat, pleasant personality.
• Time management skills.
• Ability to work on feet for an extended period.
• Ability to communicate effectively.
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Lift, carry and position loads of at least 25lbs.

Responsibilities

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
• Pickup clean linen and refill the par stock of linen on each floor pantry.
• Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

Skills

Guest interaction

Teamwork

Attention to detail

Time management

Effective communication

Physical stamina

Job description

Pyramid Global Hospitality is hosting opportunities at Hammock Beach Golf Resort & Spa, a premier property along the Atlantic coast. The Lobby Attendant role focuses on maintaining pristine public spaces and supporting room attendants to ensure guest comfort and safety; the job demands attention to detail and physical stamina in a fast-paced resort environment.

You will be part of a diverse team, receive on-the-job training, and contribute to memorable experiences for guests.