Guest Experience Host

BENCHMARK; United States; On-site; USD 19,000 - 25,000; Full time

Job summary

Pyramid Global Hospitality is seeking a friendly Host to welcome guests at Hammock Beach Golf Resort & Spa. The host sets the tone for the guest visit and supports the service team in delivering memorable hospitality in a luxurious resort setting.

The role requires an engaging personality, ability to handle pressure in a fast-paced environment, and excellent communication to create an exceptional guest experience.

Qualifications

• Engaging and welcoming personality.
• Ability to work under pressure in a fast-paced environment.
• Passion for creating an exceptional guest experience.
• Excellent communication skills.

Responsibilities

• Greet guests as they arrive or move about the restaurant area.
• Monitor the open dining sections of the restaurant for empty and cleaned tables.
• Estimate wait times for guests and manage the guest waiting list.
• Ensure that the needs of the guests are met while they are waiting.
• Answering the telephone, booking reservations and moving tables to accommodate large parties.

Skills

Guest services

Communication

Professional demeanor

Teamwork

Job description

Pyramid Global Hospitality is seeking a friendly Host to welcome guests at Hammock Beach Golf Resort & Spa. The host sets the tone for the guest visit and supports the service team in delivering memorable hospitality in a luxurious resort setting.

The role requires an engaging personality, ability to handle pressure in a fast-paced environment, and excellent communication to create an exceptional guest experience.