Public Space Attendant- Day Shift

Black Oak Casino Resort; California; On-site; USD 28,000 - 36,000; Full time

Job summary

Join a leading California resort as a Public Space Attendant where you'll be responsible for maintaining a clean and welcoming environment in public areas. This entry-level full-time position requires attention to detail and the ability to work in a fast-paced environment while ensuring guest satisfaction. Ideal candidates will have a high school diploma and some hospitality experience, and must pass a drug test and background check. This role involves manual tasks and adherence to safety standards.

Qualifications

• Experience in hospitality preferred.
• Ability to understand and provide friendly guest service is required.
• Knowledge on chemical management and cleaning standards is essential.

Responsibilities

• Cleans and stocks assigned public areas including elevators, restrooms, and lobbies.
• Reports guest dissatisfaction and unusual matters to management.
• Maintains professional communication and acts positively towards guests.

Skills

Attention to detail

Organizational skills

Communication

Education

High school diploma or GED

Job description

Join to apply for the Public Space Attendant- Day Shift role at Black Oak Casino Resort

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Join to apply for the Public Space Attendant- Day Shift role at Black Oak Casino Resort

SUMMARY: Responsible for cleaning the lobby, elevators, restrooms and public areas in safe, efficient, professional and friendly manner consistent with Hotel Policies and Procedures.

Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)

• Receives and reviews assignments, priority requests, keys and supplies from Hotel Housekeeping Management.
• Retrieves and stocks caddie/cart to ensure all supplies are available.
• Cleans and stocks assigned public areas i.e. public elevators, elevator tracks, lobby and restrooms. This includes dusting, polishing, vacuuming, glass cleaning and trash removal.
• Cleans Team Member restrooms and offices as assigned.
• Performs quality check on public space televisions, telephones and lamps.
• Walks all assigned spaces at beginning and end of shift. Removes newspapers, trash and notes any areas that require immediate cleaning.
• Turns in keys, properly stores and secures caddie/cart and unused supplies at end of shift.
• Promptly reports any incidents of Guest dissatisfaction or unusual matters of significance to Manager/Supervisor so that corrective measures may be taken.
• Promptly delivers all articles left in public spaces to Hotel Housekeeping Management for entry into Lost and Found.
• Promptly reports all emergencies, accidents, injuries, missing articles, damage, mechanical problems and safety hazards to Hotel Housekeeping Management.
• Writes shift reports including any incident of theft, accident or injury as assigned.
• Maintains a positive attitude and acts in a consistently professional manner towards Guests and Team Members.
• Ensures all communication containing Tuolumne Band of Me-Wuk Indians, TEDA, Inc., Black Oak Casino Resort and Guest information is consistent with privacy policies and practices.
• Performs other duties and attends to special projects as assigned. Participates in committees as requested.
  
  

Mandatory Requirements

• Must possess a high school diploma, G.E.D., or equivalent.
• Must be at least 18 years old.
• Experience in the hospitality industry as well as knowledge of common industry terms and practices preferred.
• Must complete Blood Borne Pathogen.
• Must be able to understand and provide friendly guest service.
• Must be able to understand and comply with proper cleaning techniques, procedures and hotel standards.
• Must be knowledgeable on chemical management, MSDS and always place chemicals and supplies in a secured location.
• Must be able to operate a vacuum, mop and properly use cleaning equipment and supplies.
• Must give strong attention to detail and possess excellent organizational and time management skills.
• Must be able to work in a fast-paced environment (sometimes under pressure) while remaining professional, flexible, and efficient.
• Must be able to communicate proficiently in English.
• May be required to possess and maintain a valid California driver license and Black Oak Casino drivers permit.
• Must be able to pass a mandatory drug test and background check.
• Must provide evidence of employment eligibility in the U.S.
  
  

Physical Demands

• Must be able to lift 50 pounds and occasionally more with assistance.
• Must be physically able to perform all job requirements.
• Exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.
  
  

Work Environment

• The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises.
• Potential exposure to infectious diseases.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Gambling Facilities and Casinos

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