Public Space Attendant

Aparium Hotel Group; Fargo (ND); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Public Space Attendant to ensure the hotel's public areas are pristine and welcoming. This role involves maintaining cleanliness and organization while providing exceptional customer service to guests. As part of a collaborative team, you will foster a welcoming environment that reflects the hotel's commitment to quality and hospitality. Join a vibrant community-focused hotel that values diversity and inclusion, offering a supportive atmosphere where your contributions matter. If you are passionate about creating memorable experiences for guests, this opportunity is perfect for you.

Benefits

Paid Time Off

Free Shift Meal

Diversity and Inclusion Programs

Qualifications

• Experience in housekeeping or cleaning roles preferred.
• Ability to follow safety and sanitation protocols.

Responsibilities

• Maintain cleanliness of public spaces and back-of-house areas.
• Provide exceptional customer service to guests.
• Follow a daily checklist to ensure thorough cleaning.

Skills

Customer Service

Cleaning and Sanitization

Attention to Detail

Education

High School Diploma

Job description

Position: Public Space Attendant

Location: 215 Broadway N, Fargo, ND

Job Id: 408

# of Openings: 1

THE ROLE

The Public Space Attendant is responsible for maintaining the cleanliness, organization, and presentation of the hotel's public spaces, including lobbies, restrooms, hallways, and back-of-house areas. This role ensures guests experience a pristine environment that aligns with the hotel's high standards of service and quality.

At Aparium, our housekeeping teams are expected to hold themselves, guests, and each other in high regard. You will develop trusting and transparent relationships with your peers, fostering collaboration, humbleness, and open-mindedness—no egos allowed.

WHAT YOU WILL DO

• Thoroughly clean and sanitize all public areas, including lobbies, restrooms, hallways, elevators, and staircases.
• Maintain back-of-house areas to the same high standards as public spaces.
• Dust, mop, vacuum, polish, and wipe surfaces, ensuring all areas are debris-free and spotless.
• Replenish supplies such as tissues, soap, and hand sanitizer in restrooms and public areas.
• Remove trash and recycling promptly, following environmental policies.
• Provide exceptional customer service by greeting guests warmly and addressing inquiries courteously.
• Respond to guest requests for cleaning needs or amenities promptly.
• Report maintenance issues to the appropriate department.
• Adhere to safety and sanitation protocols, including PPE use when required.
• Follow a daily checklist to ensure no area is overlooked.
• Coordinate cleaning schedules with housekeeping staff and other departments.
• Assist with inventory management of cleaning supplies and report shortages.
• Support deep-cleaning projects and seasonal initiatives.
• Perform other responsibilities as directed by management.

WHO YOU ARE

You are humble, receptive to feedback, and see potential in your environment. You enjoy discovering the event spaces and connecting with the community, often exploring the area to promote local business. Your experience is diverse, with success in engaging indecisive groups and filling seasonal gaps through proactive outreach. You understand hospitality varies across markets and are comfortable with casual sophistication, recognizing that luxury is approachable and unique to each locale.

WHAT'S IN IT FOR YOU

• Paid time off
• Free shift meal prepared by our culinary team
• A sense of belonging through diversity, equity, and inclusion

WHO WE ARE

We believe in People, Place, and Character—creating spaces where individuals are valued and celebrated, reflecting the communities we serve. The Jasper Hotel in Fargo is a vibrant social hub with 125 rooms, 6,000 sq ft of flexible space, Rosewild Restaurant, a lobby lounge, and a cafe. We are committed to diversity, equity, and inclusion, and are an E-Verify employer.

As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an inclusive environment for all employees.