Public Skate Safety & Guest Experience Host - Part-Time Weekends

Kraken Community Iceplex; Seattle (WA); On-site; USD 29,000 - 33,000; Part time

Benefits offered by this job

Discounts at Team Store

Bar & Grill discounts

Starbucks discounts

Free parking

Job summary

Kraken Community Iceplex in Seattle, WA is seeking a part-time Guest Services Public Skate Monitor to support guest admission, skate sharpening, and on-ice monitoring during public skate sessions, ensuring a premium customer-first and safe experience.

Responsibilities include handling skate distribution, aiding skate rentals, reporting hazards, and assisting with on-ice programming. Weekend availability is required; prior guest service experience is preferred, with a friendly, reliable attitude.

Qualifications

• Guest service experience.
• Strong verbal communication to support customer experience and engagement.
• A high degree of personal integrity and consistently put the interests of the organization first.
• Must like interacting with children, be enthusiastic, reliable.
• Weekend shifts (Fridays, Saturdays, and Sundays) are required.

Responsibilities

• Get your daily work out handing out and returning skates, handing out and returning skate aids, relacing skates, and sharpening skates (awesome skill to have).
• Be the ever-present Safety Ambassador on the ice during public skate sessions.
• Recognize and report dangerous conditions/situations while on the ice.
• Encourage fun during sessions i.e., control music, change direction of skating.
• Assist in keeping facility and ice clean.
• Assist Zamboni drivers with moving equipment on and off the ice and ensuring skaters move off the ice during ice cuts.
• Candidate might also run birthday parties as described in Party Host role.

Skills

Guest service

Verbal communication

Integrity

Child friendly

Reliability

Job description

Kraken Community Iceplex in Seattle, WA is seeking a part-time Guest Services Public Skate Monitor to support guest admission, skate sharpening, and on-ice monitoring during public skate sessions, ensuring a premium customer-first and safe experience.

Responsibilities include handling skate distribution, aiding skate rentals, reporting hazards, and assisting with on-ice programming. Weekend availability is required; prior guest service experience is preferred, with a friendly, reliable attitude.