Public Services Specialist

West Michigan Hispanic Chamber of Commerce; Grand Rapids, Northern (MI, KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

City of Grand Rapids is seeking a Public Services Specialist to supervise the solid waste operations team, focusing on recycling, refuse, and yard waste collection. The role involves planning, coordinating, and assigning tasks, while coordinating training for new staff and enforcing related ordinances.

You will build partnerships with Police and community teams, identify process improvements, and support corridor cleaning operations. Occasional acting supervision may be required.

Qualifications

• Demonstrated leadership in a semi-skilled field.
• Ability to plan, organize, coordinate and assign tasks.
• Experience training and mentoring new staff.
• Ability to enforce ordinances related to recycling, refuse and yard waste.
• Experience improving operations through problem solving and process changes.

Responsibilities

• Lead and supervise Refuse Collection Operators and Public Services Aides.
• Plan, organize, coordinate and assign tasks.
• Coordinate training of new employees.
• Coordinate enforcement of recycling, refuse and yard waste ordinances.
• Oversee corridor cleaning operations and related tasks.
• Build and maintain relationships with Police, HOT team and other partners.
• Troubleshoot issues and recommend operational improvements to management.
• Occasionally fill in as acting supervisor.

Skills

Leadership

Planning

Problem solving

Training

Communication

Education

High School Diploma or GED

Job description

Nature of Work

This is semi-skilled work within the solid waste operations and includes leadership responsibilities over employees engaged in the collection of recycling, refuse, and yard waste. Work is performed under the general supervision of a supervisor or manager. The work includes planning, organizing, coordinating and assigning tasks to Refuse Collection Operators and Public Services Aides. The Public Services Specialist will assist in or coordinate the training of new employees. Another primary duty of this position is the coordination and enforcement of recycling, refuse and yard waste ordinance violations, as well as oversee corridor cleaning operations. The specialist will build and maintain relationships with Police, H.O.T. team and other assistance organizations in the coordination of the corridor cleaning activities. This position will also troubleshoot problem areas and make recommendations regarding process and operational improvements to management. This position will, on occasion, fill-in on acting assignment, in the supervisor role.

Minimum Training and Experience

• Three (3) years of progressively responsible experience in the operation of medium and heavy equipment and/or the solid waste management industry, including some lead worker experience, preferably related to refuse or recycling operations;
• Graduation from high school or GED
• Any equivalent combination of training and experience.
• Possession of a valid Michigan Commercial Driver's License A (CDL A).

Safety-Sensitive Position

THIS IS A SAFETY-SENSITIVE POSITION SUBJECT TO THE DEPT OF TRANSPORTATION (DOT) RANDOM DRUG & ALCOHOL TESTING PROGRAM.

Additional Postings available from City of Grand Rapids