Public Services Assistant

Pleasanthilliowa; Pleasant Hill, Northern (IA, KY); Hybrid; USD 14,000 - 19,000; Part time

Job summary

Pleasanthilliowa is seeking a Public Services Assistant to support library patrons with circulation duties and front-desk tasks. The role requires excellent customer service and will report to the Public Services Manager. The position is part-time, with weekend rotation and shifts from 11:00 a.m.

to 8:00 p.m. Education required is a Bachelor's degree or equivalent, demonstrated by prior work experience or accomplishments.

Qualifications

• Bachelor's degree or equivalent, demonstrated by prior work experience or accomplishments.
• Excellent customer service and strong interpersonal skills.

Responsibilities

• Performs patron and circulation functions and serves as the first point of contact for patrons.
• Exhibits excellent customer service while performing duties under supervision of Public Services Manager.

Skills

Customer service

Communication

Flexibility

Education

Bachelor's degree or equivalent

Job description

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Public Services Assistant

The City provides equal opportunity for employment. All positions are posted as required by Iowa Code Chapter 35C.

The Public Services Assistant performs a variety of patron and circulation functions, is usually the first point of contact for patrons, and must exhibit excellent customer service while performing all work duties. The Public Services Assistant works under the general supervision of the Public Services Manager.

This position regularly works 20-23 hours per week including a full-day Saturday shift as part of a weekend rotation. Candidates should be available to work 11:00 a.m. - 8:00 p.m. for 4-6 hour shifts. Flexibility is required.

Education Requirement: Bachelor's degree or equivalent, as demonstrated by prior work experience or documented accomplishments.

The successful applicants will be required to pass a medical exam including a drug and alcohol screen and complete a background check before beginning employment.