Public Service & Permits Support Specialist

City of Forest Lake; Forest Lake (MN); On-site; USD 42,000 - 60,000; Full time

Job summary

The City of Forest Lake seeks a Community Development Assistant to provide administrative and technical support to the Community Development Department, including intake and permit review. You will assist the public, city staff, and officials by providing information on codes, procedures, policies, and application requirements.

Responsibilities include handling routine permit applications, data logging, reviewing submissions for completeness, and maintaining property/development records.

Qualifications

• High school diploma or equivalent required; two years of related post-secondary education or experience preferred.
• Experience in administrative support, customer service, permitting, municipal government, or related field is beneficial.
• Proficiency with Microsoft Office and PDF editing tools is expected; familiarity with LaserFiche and CMS systems is a plus.

Responsibilities

• Provide customer service to the public by phone, email, and front counter regarding permits, zoning, inspections, and general information.
• Receive, log, review, and process routine administrative and zoning permit applications per checklists and procedures.
• Review land use submittals for completeness and route non-routine items to staff.
• Retrieve and provide property/development information from city records and systems.
• Maintain land use, zoning permit, and code enforcement data and retention records.

Skills

Customer service

Detail-oriented

Communication

Office procedures

Multitasking

Education

High School Diploma or GED

2 years post-secondary education or 2 years related experience

State driver's license

Tools

Microsoft Office

Adobe Acrobat Pro

CivicPlus

LaserFiche Document Imaging System

Job description

The City of Forest Lake seeks a Community Development Assistant to provide administrative and technical support to the Community Development Department, including intake and permit review. You will assist the public, city staff, and officials by providing information on codes, procedures, policies, and application requirements.

Responsibilities include handling routine permit applications, data logging, reviewing submissions for completeness, and maintaining property/development records.