Public Service Outreach & Engagement Specialist

City of Hemet; Hemet (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

The City of Hemet seeks an Outreach and Engagement Specialist to build strong community connections among residents, businesses, and partners. This role operates within the AERO team of the Hemet Police Department to expand access to resources and support sustainable housing initiatives.

Responsibilities include conducting outreach, advocating for homeless individuals, de-escalation in crises, coordinating with agencies, and maintaining collaborative relationships to improve community outcomes.

Qualifications

• Knowledge of homelessness outreach principles and program development.
• Ability to coordinate across agencies and partners.
• Strong customer service and crisis management skills.

Responsibilities

• Participates in homeless outreach and engagement across communities and sites.
• Acts as liaison and advocate for homeless individuals.
• Engages in crisis de-escalation and conflict resolution.
• Identifies service needs and coordinates with agencies for appropriate support.
• Maintains relationships with public and private service providers to secure housing, counseling, and case management resources.

Skills

Outreach

Engagement

De-escalation

Education

Bachelor's degree

Job description

The City of Hemet seeks an Outreach and Engagement Specialist to build strong community connections among residents, businesses, and partners. This role operates within the AERO team of the Hemet Police Department to expand access to resources and support sustainable housing initiatives.

Responsibilities include conducting outreach, advocating for homeless individuals, de-escalation in crises, coordinating with agencies, and maintaining collaborative relationships to improve community outcomes.