Public Service Clerk: Licensing & Passport Services (Trainee)

Utah County Government; United States; On-site; USD 18,207 - 25,931; Full time

Job summary

Utah County Government seeks a Customer Service Associate – Trainee to assist the public with marriage licenses and passport applications. Responsibilities include cashiering, handling fees, and maintaining accurate records. The role is time-limited and offers a starting wage of $16.02 per hour, increasing to $17.20 after training.

Qualified candidates should have a high school diploma and previous customer service experience. Preference will be given to those fluent in multiple languages. A commitment to excellent customer service is essential.

Qualifications

• Minimum of one year of general customer service experience in a related environment.
• Preference for applicants fluent in Spanish, Russian, Tagalog, or Hebrew.
• Potential to earn additional pay based on typing speed.

Responsibilities

• Assist the public with marriage licenses and passport applications.
• Perform cashiering duties and maintain accurate records.
• Provide excellent customer service.

Skills

Customer service skills

Cash handling

Public relations

Problem-solving

Basic math

Education

High School diploma or equivalent

Job description

Utah County Government seeks a Customer Service Associate – Trainee to assist the public with marriage licenses and passport applications. Responsibilities include cashiering, handling fees, and maintaining accurate records. The role is time-limited and offers a starting wage of $16.02 per hour, increasing to $17.20 after training.

Qualified candidates should have a high school diploma and previous customer service experience. Preference will be given to those fluent in multiple languages. A commitment to excellent customer service is essential.