Public Service Clerk & Case Admin — Telework Eligible

United States Courts; Baltimore, Northern (MD, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

The U.S. District Court for the District of Maryland seeks a Generalist Clerk/Case Administrator to support front‑line intake, case management, and records processing in a fast-paced environment.

The role offers growth potential from a Generalist Clerk to a Case Administrator at the CL 26 level with associated responsibilities. The candidate should be detail-oriented, organized, and capable of working independently or in a team, with strong interpersonal skills and familiarity with CM/ECF

Qualifications

• High school diploma or equivalent; two years general clerical experience.
• Self-starter with analytical and problem-solving skills and discretion.
• Excellent interpersonal and communication skills.
• Excellent organizational and multitasking abilities.
• Strong computer skills; familiarity with CM/ECF and court systems.
• Ability to lift records and handle physical filing materials.

Responsibilities

• Staff the intake reception area and greet the public; route calls and inquiries.
• Respond to inquiries about CM/ECF; provide support as needed.
• Process payments, collect fees, and balance cash drawer.
• Sort mail; review, route documents; scan and image records.
• Make summary entries and ensure automated docket entries are accurate.
• Open cases on receiving initiating documents; close cases on terminating documents.
• Request and return case files from archives; update related spreadsheets.
• Perform other duties as assigned.

Skills

Analytical skills

Interpersonal communication

Organizational skills

Multitasking / prioritization

Computer literacy

Professionalism / confidentiality

Education

High school diploma

Tools

CM/ECF familiarity

Document imaging systems

Copy/records equipment operation

Job description

The U.S. District Court for the District of Maryland seeks a Generalist Clerk/Case Administrator to support front‑line intake, case management, and records processing in a fast-paced environment.

The role offers growth potential from a Generalist Clerk to a Case Administrator at the CL 26 level with associated responsibilities. The candidate should be detail-oriented, organized, and capable of working independently or in a team, with strong interpersonal skills and familiarity with CM/ECF