Public Service Administrator, Option 1 - Labor Relations Officer

State of Illinois; Springfield (IL); On-site; USD 96,000 - 118,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid leave

Job summary

The Illinois Gaming Board is seeking to hire a Labor Relations Officer to work in its HR Division in Springfield. The position supports bargaining administration and communication with unions, employees and managers in a collaborative environment.

Essential qualifications include a four-year college degree and at least three years of labor relations experience; strong interpersonal and conflict resolution skills are required. The role offers a salaried schedule with hybrid in-office days.

Qualifications

• Four years of college education, preferably with coursework in business or public administration.
• Three years of progressively responsible administrative experience in labor relations.

Responsibilities

• Serves as the Labor Relations Officer directing and managing labor relations activities for all unit functions.
• Provides information and technical assistance regarding discipline measures and procedures, grievances, employee evaluations, contracts and interpretations of CMS rules.
• Conducts third level grievance hearings and develops policies related to labor and personnel matters.
• Represents the department at meetings relating to labor relations issues and serves as a full line supervisor.

Skills

Labor relations

Negotiation

Interpersonal skills

Communication

Education

Bachelor's degree or higher

Job description

Public Service Administrator, Option 1 - Labor Relations Officer

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at [e-mail] or call [phone] for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Job Requisition ID:58477
Opening Date: 10/08/2026
Closing Date: 10/23/2026
Agency: Illinois Gaming Board
Class Title:PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option:General Administration/Business Marketing/Labor/Personnel
Bilingual Option:None
Salary: $8,571 - $10,571 / Monthly - Anticipated Starting Salary; BBR Full Range $8,571-$15,325/Mo
Job Type: Salaried
Category:Full Time
Number of Vacancies: 1
Bargaining Unit Code:None
Merit Comp Code:Confidential Exclusion from RC063 Collective Bargaining Coverage
Work Hours: 8:30 AM - 5:00 PM, Monday - Friday
Anticipated Hybrid Work Schedule Availability:2 to 5 Days per week in office, depending on operational needs
Headquarter Location:Springfield - 801 S 7th St
Work County:Sangamon
Agency Contact:

217-557-2821 Phone
217-524-1932 Fax

The Illinois Gaming Board is seeking to hire a Labor Relations Officer to work in its HR Division. The individual in this position will work in a collaborative environment and will assist the HR Director with administering and facilitating bargaining agreements as well as discussion with unions, employees, and managers. The ideal candidate must have strong interpersonal skills and be able to communicate with both internal and external stakeholders clearly and effectively on a daily basis as well as strong conflict resolution skills. The Illinois Gaming Board (IGB) serves as regulatory body for all gambling activities across the state of Illinois. The IGB administers a regulatory and tax collection system for the expanding casino gambling, video gaming, and sports wagering in Illinois. We are committed to preserving the integrity of the Illinois gaming industry. The Illinois Gaming Board is committed to creating a diverse work environment and is proud to be an equal opportunity employer.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent upon position)
• Paid vacation time annually
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid maternity/paternity leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

****A RESUME IS REQUIRED FOR THIS JOB POSTING****

Posting Identification Number: 58477

Public Service Administrator, Option 1

Labor Relations Officer

ESSENTIAL FUNCTIONS

• Serves as the Labor Relations Officer, directing and managing labor relations activities for all unit functions, including but not limited to:third level grievance hearings, fourth level proceedings,appropriate discipline measures, and policy interpretations.
• Provides information and technical assistance to management and staff regarding appropriate discipline measures and procedures, grievances, employee evaluations, proof status, collective bargaining contracts, interpretations of CMS rules and procedures, employee-related problems, etc.
• Conducts third level grievance hearings.
• Develops polices related to labor and personnel matters.
• Serves as the Department’s representative at various meetings relating to labor relations issues.
• Serves as a full line supervisor.
• Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

MINIMUM QUALIFICATIONS

• Requires knowledge, skill and mental development equivalent to four (4) years of college, preferably with coursework in business or public administration.
• Requires three (3) years of progressively responsible administrative experience in a public or private organization in the area of labor relations.

CONDITIONS OF EMPLOYMENT

Requires the ability to pass Illinois Gaming Board’s background investigation (background check).

Requires ability to travel.

Requires a valid and current Illinois driver’s license.

Requires proof of current automobile insurance.

Must comply with the State Officials and Employees Ethics Act: No State employee who works for the Illinois Gaming Board, or spouse or immediate family member living with such person shall, during State employment, hold an ownership interest in, other than a passive interest in, a publicly traded company, in any gaming license under the Illinois Gambling Act, the Video Gaming Act, the Illinois Horse Racing Act of 1975, or the Sports Wagering Act.

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