Public Service Administrator, Option 1 - Labor Relations Officer

State of Illinois; Springfield (IL); Hybrid; USD 96,000 - 171,000; Full time

Benefits offered by this job

Competitive benefits package

Hybrid schedule as needed

Paid time off and holidays

Job summary

Illinois Gaming Board is seeking a Labor Relations Officer to support the HR Division in Springfield, IL. You will assist the HR Director with bargaining agreements and discussions with unions, employees, and managers, using strong interpersonal and conflict resolution skills.

Your role requires clear communication with internal and external stakeholders, travel as needed, and adherence to state ethics and gaming act requirements.

Qualifications

• Requires knowledge, skill and mental development equivalent to four (4) years of college, preferably with coursework in business or public administration.
• Requires three (3) years of progressively responsible administrative experience in a public or private organization in labor relations.

Responsibilities

• Directs and manages labor relations activities for all unit functions, including third level grievance hearings and policy interpretations.
• Provides information and technical guidance to management and staff on discipline measures, grievances, evaluations, contracts, and CMS rules.
• Conducts third level grievance hearings.
• Develops policies related to labor and personnel matters.
• Represents the Department at meetings relating to labor relations issues.
• Serves as a full line supervisor.
• Performs other duties within the scope of labor relations duties.

Skills

Interpersonal skills

Conflict resolution

Stakeholder communication

Willingness to travel

Driver's license

Education

Bachelor's degree in business or public administration

Job description

Job Requisition ID: 58477
Opening Date: 10/08/2026
Closing Date: 10/23/2026
Agency: Illinois Gaming Board
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: General Administration/Business Marketing/Labor/Personnel
Bilingual Option: None
Salary: $8,571 - $10,571 / Monthly - Anticipated Starting Salary; BBR Full Range $8,571-$15,325/Mo
Job Type: Salaried
Category: Full Time
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Confidential Exclusion from RC063 Collective Bargaining Coverage
Work Hours: 8:30 AM - 5:00 PM, Monday - Friday
Anticipated Hybrid Work Schedule Availability: 2 to 5 Days per week in office, depending on operational needs
Headquarter Location: Springfield - 801 S 7th St
Work County: Sangamon

Illinois Gaming Board is seeking to hire a Labor Relations Officer to work in its HR Division. The individual in this position will work in a collaborative environment and will assist the HR Director with administering and facilitating bargaining agreements as well as discussion with unions, employees, and managers. The ideal candidate must have strong interpersonal skills and be able to communicate with both internal and external stakeholders clearly and effectively on a daily basis as well as strong conflict resolution skills.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Benefits

• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent upon position)
• Paid vacation time annually
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid maternity/paternity leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre‑tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

Posting Identification Number: 58477

Public Service Administrator, Option 1

Labor Relations Officer

Essential Functions

• Serves as the Labor Relations Officer, directing and managing labor relations activities for all unit functions, including but not limited to: third level grievance hearings, fourth level proceedings, appropriate discipline measures, and policy interpretations.
• Provides information and technical assistance to management and staff regarding appropriate discipline measures and procedures, grievances, employee evaluations, proof status, collective bargaining contracts, interpretations of CMS rules and procedures, employee-related problems, etc.
• Conducts third level grievance hearings.
• Develops policies related to labor and personnel matters.
• Serves as the Department’s representative at various meetings relating to labor relations issues.
• Serves as a full line supervisor.
• Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to four (4) years of college, preferably with coursework in business or public administration.
• Requires three (3) years of progressively responsible administrative experience in a public or private organization in the area of labor relations.

CONDITIONS OF EMPLOYMENT

• Requires the ability to pass Illinois Gaming Board’s background investigation (background check).
• Requires ability to travel.
• Requires a valid and current Illinois driver’s license.
• Requires proof of current automobile insurance.
• Must comply with the State Officials and Employees Ethics Act: No State employee who works for the Illinois Gaming Board, or spouse or immediate family member living with such person shall, during State employment, hold an ownership interest in, other than a passive interest in, a publicly traded company, in any gaming license under the Illinois Gambling Act, the Video Gaming Act, the Illinois Horse Racing Act of 1975, or the Sports Wagering Act.
• Must comply with the Illinois Gambling Act: No person shall be employed to serve the Board who is, or whose spouse, parent or child is, an official of, or has a financial interest in or financial relation with, any operator engaged in gambling operations within this State, or any organization engaged in conducting horse racing within this State.
• Must comply with the Illinois Gambling Act: For the one year immediately preceding employment, an employee shall not have been employed or received compensation or fees for services from a person or entity, or its parent or affiliate, that has engaged in business with the Board, a licensee, or a licensee under the Illinois Horse Racing Act of 1975.
• Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non‑State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non‑State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/ employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Preferred Qualifications (in Order Of Significance)

• Prefers three (3) years of professional experience in labor relations principles and practices.
• Prefers three (3) years of professional experience providing technical information to management regarding discipline, grievances, evaluations, collective bargaining contracts, and interpretation of rules and procedures.
• Prefers three (3) years of professional experience serving as Department representative at various meetings, relating to labor relations, management meetings, and/or negotiations.
• Prefers one (1) year professional experience in conducting labor/personnel related training.
• Prefers three (3) years of professional experience developing and implementing policies and procedures, related to labor relations issues.
• Prefers three (3) years of professional experience developing and implementing training for management and supervisory staff regarding labor relations issues.
• Prefers two (2) years of professional supervisory experience to include assigning and reviewing work, providing guidance, training to assigned staff, and/or counseling staff regarding work performance.
• Prefers three (3) years of professional supervisory experience to include assigning and reviewing work, providing guidance, training to assigned staff, and/or counseling staff regarding work performance.

In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. This includes the State of Illinois interview process.

The Illinois Gaming Board continually strives for a workforce which reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspective, ideas, and experiences are crucial to our ability to most effectively serve the public. The Illinois Gaming Board is committed to creating a diverse work environment and is an equal opportunity employer.

Agency Contact

Illinois Gaming Board, Human Resources
801 South 7th Street, Suite 400 South
Springfield, IL 62703
217-557-2821 Phone
217-524-1932 Fax

Revolving Door: Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non‑State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non‑State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.