Public Sector Solutions Architect

JobItUs; Indiana (PA); On-site; USD 150,000 - 190,000; Full time

Job summary

JobItUs is seeking an experienced Public Sector Solutions Architect to lead end-to-end Salesforce enterprise architectures across LPI, health and human services, and regulatory programs. You will drive integration, security, data architecture, and DevSecOps practices while partnering with executives and delivery teams to deliver complex digital transformations.

The role requires hands-on PSS implementation experience, OmniStudio and Experience Cloud skills, and a track record of steering

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 8+ years of Salesforce implementation experience with 5+ years as a Solution or Technical Architect.
• Hands-on experience implementing Salesforce Public Sector Solutions (PSS).
• Domain knowledge in Licensing, Permitting & Inspections (LPI), Grants Management, Benefits Management, Case Management, Regulatory Programs, or Health & Human Services.
• Expertise with OmniStudio, Experience Cloud, Apex, LWC, Flow, Platform Events, and Integration Procedures.
• Strong API architecture experience including REST, SOAP, OAuth, Named Credentials, MuleSoft, HL7/FHIR, and middleware integration.
• Experience with enterprise security, SSO, Identity, Platform Encryption, Shield, Event Monitoring, and role-based security.
• Experience with large-scale data migration, data governance, and master data management.
• Knowledge of DevSecOps, Git, GitHub, Azure DevOps, Copado/Gearset, SFDX, automated testing, and CI/CD.
• Experience designing scalable multi-org, multi-environment Salesforce architectures.
• Excellent communication, stakeholder management, and executive presentation skills.
• Salesforce Application Architect or System Architect certification required/preferred; CTA is highly desirable.

Responsibilities

• Own the end-to-end solution architecture for Salesforce Public Sector Solutions implementations spanning LPI, Grants Management, Benefits Management, and related programs.
• Lead architecture for Salesforce PSS, Health Cloud, Service Cloud, Experience Cloud, OmniStudio, and Agentforce solutions.
• Define enterprise, application, integration, security, and data architectures.
• Lead discovery workshops and translate business requirements into scalable enterprise solutions.
• Drive adoption of out-of-the-box Salesforce capabilities before custom development.
• Design OmniScripts, FlexCards, DataRaptors, Integration Procedures, Flows, APEX, LWC, and accelerators.
• Architect integrations using REST, SOAP, Platform Events, MuleSoft, HL7/FHIR, ETL platforms, and external systems.
• Define DevSecOps strategy, CI/CD pipelines, environment management, release governance, and deployment standards.
• Review designs, mentor teams, and establish development standards.
• Ensure compliance with FedRAMP, NIST, WCAG, HIPAA, CJIS, and state security standards.
• Support RFP responses, solution estimation, executive presentations, roadmap planning.

Skills

Salesforce architecture

Public Sector Salesforce

OmniStudio

Experience Cloud

Apex

LWC

Flow

Platform Events

REST/SOAP API

Security & Identity

DevSecOps

CI/CD

Multi-org Salesforce

Stakeholder mgmt

Education

Bachelor's degree in Computer Science / Information Systems or related field

Tools

OmniStudio

Experience Cloud

Apex

LWC

Flow

Platform Events

MuleSoft

HL7/FHIR

Job description

Position Summary

Company is seeking an experienced Public Sector Solutions (PSS) Architect to serve as the senior solution and technical architect across our State & Local (S&L) Practice. The Architect will provide technical leadership for enterprise Salesforce implementations supporting Licensing, Permitting & Inspections (LPI), Health & Human Services, Grants Management, Benefits Management, Case Management, Regulatory Programs, Public Safety, and other State & Local government initiatives. The role is responsible for defining enterprise architecture, integration strategy, security, data architecture, DevSecOps, and implementation standards while partnering with executives, business stakeholders, project managers, business analysts, and delivery teams to successfully deliver complex government digital transformation programs.

Key Responsibilities

• Own the end-to-end solution architecture for Salesforce Public Sector Solutions implementations supporting Licensing, Permitting & Inspections (LPI), Grants Management, Benefits Management, Complaints, Investigations, Regulatory Case Management, and constituent service programs.
• Lead architecture for Salesforce Public Sector Solutions (PSS), Health Cloud, Service Cloud, Experience Cloud, OmniStudio, and Agentforce solutions.
• Define enterprise architecture, application architecture, integration architecture, security model, identity management, and data architecture.
• Lead discovery workshops and translate business requirements into scalable enterprise solutions.
• Drive adoption of Salesforce out-of-the-box capabilities before recommending custom development.
• Design OmniScripts, FlexCards, DataRaptors, Integration Procedures, Flows, Apex, Lightning Web Components (LWC), and reusable accelerators.
• Architect integrations using REST, SOAP, Platform Events, MuleSoft, HL7/FHIR, ETL platforms, and external government systems.
• Define DevSecOps strategy, CI/CD pipelines, environment management, release governance, and deployment standards.
• Review technical designs, conduct architecture reviews, mentor developers and technical leads, and establish development standards.
• Ensure solutions comply with FedRAMP, NIST, WCAG, HIPAA (where applicable), CJIS (where applicable), and state security standards.
• Support RFP responses, solution estimation, executive presentations, roadmap planning, and practice development.

Requirements

Required Skills & Experience

• Bachelor's degree in Computer Science, Information Systems, or related field.8+ years of Salesforce implementation experience with 5+ years as a Solution or Technical Architect.
• Hands-on experience implementing Salesforce Public Sector Solutions (PSS).
• Domain knowledge in Licensing, Permitting & Inspections (LPI), Grants Management, Benefits Management, Case Management, Regulatory Programs, or Health & Human Services.
• Expertise with OmniStudio, Experience Cloud, Apex, LWC, Flow, Platform Events, and Integration Procedures.
• Strong API architecture experience including REST, SOAP, OAuth, Named Credentials, MuleSoft, HL7/FHIR, and middleware integration.
• Experience with enterprise security, SSO, Identity, Platform Encryption, Shield, Event Monitoring, and role-based security.
• Experience with large-scale data migration, data governance, and master data management.
• Knowledge of DevSecOps, Git, GitHub, Azure DevOps, Copado/Gearset, SFDX, automated testing, and CI/CD.
• Experience designing scalable multi-org, multi-environment Salesforce architectures.
• Excellent communication, stakeholder management, and executive presentation skills.
• Salesforce Application Architect or System Architect certification required/preferred; CTA is highly desirable.

Preferred Experience

• Experience delivering State & Local government digital transformation programs.
• Knowledge of Public Sector licensing, inspections, grants administration, benefits eligibility, financial assistance, and constituent engagement.
• Experience with CRM Analytics, Agentforce, AI capabilities, GIS, document generation, and enterprise integration platforms.