Public Sector Principal Consultant — Lead & Innovate

Appian; Falls Church (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health coverage

Employee Stock Purchase Program (ESPP)

Tuition reimbursement

Employee Assistance Program (EAP)

Job summary

Appian is seeking a Customer Success professional based in McLean, VA. This role involves mentoring teams and partnering with clients to define business needs and deliver impactful solutions. The ideal candidate should have over 7 years of experience in software development or tech consulting, and possess strong communication and problem-solving abilities.

The position requires US citizenship for Public Sector projects and a commitment to in-office collaboration 4–5 days a week. A comprehensive benefits package including health coverage and tuition reimbursement is offered.

Qualifications

• Passion for mentoring and experience leading teams through software implementation.
• Ability to define business processes and gather system requirements.
• Excellent communication skills and a passion for technology.
• Experience with agile methodologies and cross-functional teams.
• Knowledge of SQL, relational databases, and software testing practices.
• 7+ years of experience in software development or technical consulting.
• US Citizenship required for Public Sector roles.
• Willingness to travel annually, 10% or less.

Responsibilities

• Deliver mission-critical business impact for customers.
• Partner with customers to bring their ideas to life.
• Contribute to a culture of in-person collaboration.

Skills

Mentoring and developing others

Defining business processes

Excellent communication skills

Agile methodologies

Object-oriented programming

Relational databases

SQL skills

Software testing practices

API integrations

Familiarity with AWS

Education

B.S./B.A. in Engineering, Computer Science, or related field

Tools

SQL

Amazon Web Services (AWS)

REST APIs

SOAP APIs

Job description

Appian is seeking a Customer Success professional based in McLean, VA. This role involves mentoring teams and partnering with clients to define business needs and deliver impactful solutions. The ideal candidate should have over 7 years of experience in software development or tech consulting, and possess strong communication and problem-solving abilities.

The position requires US citizenship for Public Sector projects and a commitment to in-office collaboration 4–5 days a week. A comprehensive benefits package including health coverage and tuition reimbursement is offered.