Public Sector NOC Manager - 24/7 Network Operations Lead

NTT DATA North America; Annapolis (MD); On-site; USD 109,275 - 182,125; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) program with company match

Paid time off

Job summary

NTT DATA North America seeks an experienced Network Operations Center (NOC) Manager in Annapolis, MD to lead a 24x7 operations center focused on public sector networks. The ideal candidate will have at least 10 years in network operations with significant experience in managing a NOC. Responsibilities include directing NOC operations, ensuring compliance with SLAs, and overseeing incident response. Competitive compensation in the range of $109,275 to $182,125, plus a comprehensive benefits package, is offered.

Qualifications

• Minimum 5 years as an IT Operations Center Manager.
• Minimum 10 years experience in network operations, managing a NOC.
• Strong expertise in networking and fiber technologies.

Responsibilities

• Direct daily operations of the NOC.
• Ensure handling of all incidents and service requests in accordance with SLAs.
• Supervise NOC staff and manage scheduling.

Skills

IT Operations Management

Network Operations

Fiber Technologies

Program Management

Disaster Recovery Planning

Cybersecurity Knowledge

Vendor Negotiation

Network Automation

Education

Bachelor's degree in computer science or related field

Tools

Ansible

Python Scripting

Job description

NTT DATA North America seeks an experienced Network Operations Center (NOC) Manager in Annapolis, MD to lead a 24x7 operations center focused on public sector networks. The ideal candidate will have at least 10 years in network operations with significant experience in managing a NOC. Responsibilities include directing NOC operations, ensuring compliance with SLAs, and overseeing incident response. Competitive compensation in the range of $109,275 to $182,125, plus a comprehensive benefits package, is offered.