Public Sector CSR: Data, Policy & Frontline Support

State of Arizona; Phoenix (AZ); Presencial; USD 22.000 - 25.000; Jornada completa

Descripción de la vacante

State of Arizona Department of Transportation is seeking Customer Service Representative 1, 2 & 3 to support a safer transportation system. The role is based in Phoenix, AZ, with salary details posted for 16.04–18.08 USD per hour and a closing date of Oct 28, 2026.

Responsibilities include handling inquiries, coordinating information, and providing guidance to providers and end users. Roles range from entry to upper level responsibilities, with potential lead capacity for higher level positions.

Formación

• Entry level to upper level customer service activities across multiple units/programs.

Responsabilidades

• Answer, screen and transfer inbound calls and emails; handling general administrative duties; scanning and mailing documents; retrieving documents from filing system; handling requests for information and data; preparing written responses to routine inquiries; preparing and modifying documents including correspondence, drafts, memos and emails; recording and distributing minutes of meetings.

Descripción del empleo

State of Arizona Department of Transportation is seeking Customer Service Representative 1, 2 & 3 to support a safer transportation system. The role is based in Phoenix, AZ, with salary details posted for 16.04–18.08 USD per hour and a closing date of Oct 28, 2026.

Responsibilities include handling inquiries, coordinating information, and providing guidance to providers and end users. Roles range from entry to upper level responsibilities, with potential lead capacity for higher level positions.