Public Sector AI Product Manager

Commonwealth of Massachusetts; Boston (MA); Hybrid; USD 103,000 - 159,000; Full time

Job summary

The Commonwealth’s Executive Office of Technology Services and Security seeks an Enterprise AI Product Manager to own and advance the AI Assistant ecosystem across secretariats and agencies. You will define platform strategy, identify high-impact use cases, and align roadmaps with policy directions to deliver measurable public value.

You will guide evolving capabilities, manage stakeholder expectations, and balance experimentation with enterprise standards while driving adoption and governance

Qualifications

• Eight to ten+ years leading digital or enterprise product initiatives.
• Experience with AI-enabled products or data-driven platforms.
• Strong governance, metrics definition, and executive reporting.

Responsibilities

• Own AI Assistant ecosystem, roadmap, and prioritization across agencies.
• Translate AI capabilities into practical state-government applications.
• Establish enterprise platform operating model and governance frameworks.
• Report value and impact to leadership with data-driven narratives.

Skills

Digital product leadership

AI experience

Stakeholder management

Public sector experience

Education

Public administration/management experience

Job description

The Commonwealth’s Executive Office of Technology Services and Security seeks an Enterprise AI Product Manager to own and advance the AI Assistant ecosystem across secretariats and agencies. You will define platform strategy, identify high-impact use cases, and align roadmaps with policy directions to deliver measurable public value.

You will guide evolving capabilities, manage stakeholder expectations, and balance experimentation with enterprise standards while driving adoption and governance