Public Sector AI Delivery Lead

Scale AI; Washington (District of Columbia); On-site; USD 166,400 - 249,000; Full time

Benefits offered by this job

Comprehensive health coverage

Retirement benefits

Learning and development stipend

Generous paid time off

Potential commuter stipend

Job summary

Scale AI is seeking an engagement manager in Washington, DC, to lead delivery for a national security customer. This role involves managing customer relationships, overseeing project teams, and ensuring the successful implementation of AI solutions in a fast-paced environment. Candidates should have a technical background, at least 3 years of experience in client-facing roles, and an active TS/SCI clearance. The position offers a base salary between $166,400 and $249,000 plus comprehensive benefits.

Qualifications

• At least 3 years of stakeholder management or customer-facing experience delivering enterprise-scale applications.
• Proven track record in B2B client-facing roles and expanding client relationships.
• Active TS/SCI clearance required.

Responsibilities

• Manage customer relationships from the executive to the end user.
• Lead or support a cross-functional project team to deliver on customer’s AI/ML objectives.
• Oversee onboarding and successful implementation of customer accounts.

Skills

B2B client engagement

Problem-solving

Communication skills

Education

Technical background (computer science, economics, statistics, engineering)

Job description

Scale AI is seeking an engagement manager in Washington, DC, to lead delivery for a national security customer. This role involves managing customer relationships, overseeing project teams, and ensuring the successful implementation of AI solutions in a fast-paced environment. Candidates should have a technical background, at least 3 years of experience in client-facing roles, and an active TS/SCI clearance. The position offers a base salary between $166,400 and $249,000 plus comprehensive benefits.