Public Safety Wireless Radio Technician II

State of Washington; Tumwater (WA); On-site; USD 60,000 - 85,000; Full time

Job summary

State of Washington’s Washington State Patrol is seeking a Wireless Communications Systems Technician 2 to provide day-to-day technical support for public safety radios and related infrastructure.

The role covers installation, programming, maintenance and repair of mobile and portable radios, with duties spanning codeplug updates, firmware refresh cycles, and ensuring full operational readiness for field personnel.

Qualifications

• High School diploma or GED equivalent.
• M ust possess or obtain a valid Washington State driver's license.
• Two years of formal education or training in electronics.
• Five years of paid experience in maintenance and repair of at least one of: Two-way radio systems and equipment; Digital Microwave carrier systems; Wireless and wired data network systems.

Responsibilities

• Provide day to day technical support for WSP personnel through walk in service and scheduled appointments, including installation, maintenance, programming, and repair of mobile and portable two way radios and associated accessories.
• Update mobile and portable radio codeplugs and firmware during annual and periodic refresh cycles, using the current statewide codeplug and manufacturer specific programming software to ensure all subscribers equipment remains compliant, standardized, and fully operational.
• Diagnoses and resolves operational issues with subscriber radios, connectivity, audio performance, and configuration to maintain reliable communications for WSP personnel.
• Support fleet operations by ensuring mobile radios are fully prepared for issuance, including programming, functional checks, accessory verification, and readiness inspections. Tracks radio inventory in accordance with agency policy to maintain accurate accountability, lifecycle visibility, and deployment readiness.
• Assists the Wireless Communications System Technician 4, when directed, in the maintenance and repair of statewide radio infrastructure, including LMR base stations, microwave backhaul systems, and supporting ancillary equipment.
• Deliver structured training by providing hands-on instruction on the proper technical operation of portable and mobile radios, including LTE/SmartConnect features, encryption use, channel navigation, and emergency functions to academy cadet and new troopers.
• Coordinates with LMR Admin group, ESD technicians, and supervisors to develop, align, and maintain all radio training materials, ensuring content reflects current system capabilities, programming standards, and statewide communications polices. Produces clear, concise quick-reference quides and job aids tailored to patrol operations and ensures all training resources remain updated and accessible on SharePoint.

Skills

Two-way radio systems

Digital Microwave

Wireless and wired data networks

Computer applications

Networking and wiring standards

Electronics training

Education

Electronics training (2 years)

Job description

State of Washington’s Washington State Patrol is seeking a Wireless Communications Systems Technician 2 to provide day-to-day technical support for public safety radios and related infrastructure.

The role covers installation, programming, maintenance and repair of mobile and portable radios, with duties spanning codeplug updates, firmware refresh cycles, and ensuring full operational readiness for field personnel.