Public Safety Training & Compliance Manager

Boston Medical Center (BMC); Boston (MA); On-site; USD 78,000 - 113,000; Full time

Job summary

Boston Medical Center Health System's Public Safety Department seeks a Manager of Training, Standards, & Compliance to lead training, standards, regulatory readiness, and quality improvement across the system.

This role supervises training staff, partners with HR, Risk, Emergency Preparedness, and clinical leaders to ensure accreditation, workplace violence prevention, and ongoing workforce development, with a focus on accountability and professional growth.

Qualifications

• 3 - 5 years of progressive leadership experience in healthcare security, public safety, law enforcement, emergency management, or a related field.
• Experience managing training, professional standards, regulatory compliance, or quality improvement programs.
• Experience supervising staff and leading organizational initiatives.
• Experience developing policies, training curricula, competency programs, and operational procedures preferred.

Responsibilities

• Lead the department's training, competency, and professional development programs by developing, implementing, and evaluating annual training strategies; ensuring completion and documentation of required initial, annual, and specialty training; and overseeing curriculum development, instructional standards, and competency assessments.
• Direct the health system's Workplace Violence Prevention training program by collaborating with clinical, operational, Human Resources, Risk Management, and Emergency Preparedness leaders to support system-wide initiatives and ensure compliance with Joint Commission, CMS, regulatory requirements, and industry best practices.
• Manage the department's professional standards, policy, and regulatory compliance programs by leading the development and maintenance of departmental policies and procedures; monitoring compliance with accreditation, licensing, and regulatory requirements; and maintaining documentation supporting inspections, audits, and accreditation surveys.
• Lead quality improvement and professional standards initiatives by supporting administrative investigations, analyzing operational trends and quality assurance findings, identifying opportunities for improvement, and recommending corrective action, remedial training, or employee recognition, as appropriate.
• Provide leadership and supervision for the department's training function, including direct supervision of the Public Safety & Workplace Violence Prevention Training Specialist and functional oversight of department instructors, Field Training Officers (FTOs), and subject matter experts. Establish goals, monitor performance, coach and develop staff, and foster a culture of professionalism, accountability, customer service, and continuous learning.

Skills

Leadership

Training development

Policy development

Project management

Staff supervision

Communication

Education

BA or BS in Criminal Justice

Job description

Boston Medical Center Health System's Public Safety Department seeks a Manager of Training, Standards, & Compliance to lead training, standards, regulatory readiness, and quality improvement across the system.

This role supervises training staff, partners with HR, Risk, Emergency Preparedness, and clinical leaders to ensure accreditation, workplace violence prevention, and ongoing workforce development, with a focus on accountability and professional growth.