Public Safety Telecommunicator (Office Automation)

United States Army Installation Management Command; Rock Island (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

United States Army Installation Management Command seeks a Public Safety Telecommunicator to dispatch Fire, EMS, and Law Enforcement responders, monitor alarms, and activate Mass Notification Systems. This DHA position requires a qualified typist and emphasizes timely, accurate communications within a federal public safety framework.

Experience includes handling emergency calls, dispatching units, and using dispatch software to log activities and generate reports. The role requires U.S.

Qualifications

• One year of specialized experience including answering emergency and/or non-emergency calls for police, fire, or ambulance assistance.
• Dispatching emergency personnel according to priority level procedures.
• Operating communications software to log calls, prepare activity reports, and assist with medical dispatching.

Responsibilities

• Answer emergency and non-emergency calls for police, fire, or ambulance assistance.
• Dispatching emergency personnel as needed in accordance with priority level procedures.
• Operating communications software to perform dispatching duties such as logging calls, preparing reports, and assisting with medical dispatching.

Skills

Typing 40 wpm

Dispatch software

Education

No degree requirement

Tools

Emergency dispatch system

Job description

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Domestic Defense Industrial Base (DIB) & Major Range & Test Facilities Base (MRTFB) in DoD to recruit and appoint qualified candidates to positions in the competitive service.

About the Position:

Serves as a Public Safety Telecommunicator for dispatching Fire, Emergency Medical Service (EMS), and Law Enforcement (LE) responders, monitoring alarms and activating Mass Notification Systems.

Who May Apply:

US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience:

One year of specialized experience which includes:

• Answering emergency and/or non-emergency calls for police, fire, or ambulance assistance;
• Dispatching emergency personnel as needed in accordance with priority level procedures;
• Operating communications software to perform dispatching duties such as: log calls, prepare reports of activities, and assist with medical dispatching until appropriate emergency units arrive.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Proficiency Required:

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Time in Grade Requirement:

Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).