Public Safety Telecommunicator — 24/7 Critical Dispatch

Public Safety Dispatch Network; Jenkinjones (WV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network is seeking a Public Safety Dispatcher / Telecommunicator in Gary, West Virginia. The role involves processing emergency and nonemergency requests, verifying locations, and prioritizing calls using approved procedures.

You will operate CAD, telephone, mapping, and radio systems while coordinating responders and maintaining records. Typical requirements include a high school diploma and the ability to multitask, listen actively, and communicate clearly under

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Certifications depend on the services handled and the jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active Listening

Clear Communication

Multitasking

Education

High School Diploma

Tools

CAD (Computer-Aided Dispatch)

Telephone Systems

Radio Systems

Job description

Public Safety Dispatch Network is seeking a Public Safety Dispatcher / Telecommunicator in Gary, West Virginia. The role involves processing emergency and nonemergency requests, verifying locations, and prioritizing calls using approved procedures.

You will operate CAD, telephone, mapping, and radio systems while coordinating responders and maintaining records. Typical requirements include a high school diploma and the ability to multitask, listen actively, and communicate clearly under