Emergency Communications Dispatcher — Be the Link

Regional 911 Intake Solutions; Charleston (WV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions seeks Public Safety Dispatchers and Telecommunicators for New Martinsville, WV. You will support emergency communications, operate CAD, and coordinate responders to incidents, with shifts including nights, weekends, and holidays.

A high school diploma or equivalent is typically required, with training and certifications depending on the services and jurisdiction. Strong typing, listening, and communication are essential.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Active listening

Clear communication

Typing

Education

High school diploma or equivalent

Tools

Computer-aided dispatch

Telephone systems

Radio systems

Mapping systems

Job description

Regional 911 Intake Solutions seeks Public Safety Dispatchers and Telecommunicators for New Martinsville, WV. You will support emergency communications, operate CAD, and coordinate responders to incidents, with shifts including nights, weekends, and holidays.

A high school diploma or equivalent is typically required, with training and certifications depending on the services and jurisdiction. Strong typing, listening, and communication are essential.