Public Safety Telecommunicator

GovernmentJobs.com — City of Rochester, MN; Minnesota; On-site; USD 42,000 - 54,000; Full time

Job summary

The City of Rochester is hiring a Public Safety Telecommunicator for the Public Safety Communications Center. Responsibilities include taking emergency calls, dispatching responders, and ensuring accurate data entry.

A high school diploma or equivalent is required. The role requires CJIS certification within six months and successful completion of a multitasking test and pre-employment screening.

Qualifications

• High school diploma or equivalent required.
• CJIS certification within six months of hire is mandatory.
• Successful completion of a multi-tasking skills test and a pre-employment screening evaluation.

Responsibilities

• Answer emergency and non-emergency calls and provide critical information to responders.
• Coordinate with police, fire, and medical services to ensure rapid response.
• Maintain clear and accurate records and data entry during duties.

Skills

Multitasking

Communication skills

Call taking

Dispatcher experience

Education

High School Diploma or equivalent

Tools

PC keyboard

Job description

The City of Rochester welcomes applications for:

Public Safety Telecommunicator

Public Safety Communications Center

We commit to recognizing the diversity of our community members, listening to ALL voices and providing equitable services to create an inclusive place to live, play and work. We believe EQUITYshould be at the center of all our work.

Education and Experience

High school diploma or equivalent

Special Requirements

• Individuals hired must acquire State of Minnesota Criminal Justice Information Systems (CJIS) certification within six (6) months from date of hire
• This position requires completion of a finger-printed background investigation as a condition of employment
• This position requires successful completion of a multi-tasking skills test and a pre-employment screening evaluation

Desirable Qualifications

• A degree in Communications, Criminal Justice, or a related field
• One (1) year experience in communications operations, preferably as a call taker or dispatcher
• One (1) year computer experience with PC keyb