Public Safety Support Officer (Non-Sworn)

City of Caldwell; Caldwell (ID); On-site; USD 40,000 - 54,000; Full time

Job summary

The City of Caldwell seeks a non-sworn support staffer to assist Caldwell Police Department with a wide range of operational and administrative duties, responding to non-emergency calls, aiding investigations, and addressing public safety concerns such as graffiti and abandoned vehicles. This full-time role supports patrol operations and records management in varying conditions.

Oral Boards will be held December 1st & 2nd, and applicants must meet the minimum qualifications, including a high

Qualifications

• Graduation from high school or GED.
• Must be at least eighteen (18) years of age.

Responsibilities

• Works as part of the police patrol team in a non-sworn support role.
• Responds to non-emergency and cold calls for service, including thefts, vandalism, burglaries, frauds, and other incidents.
• Meets with victims in person or by phone to conduct fact finding interviews and preliminary investigations to determine whether a crime has occurred.
• Prepares clear, detailed, and accurate investigative reports for documentation and potential court proceedings.
• Articulates the elements of identified crimes in written reports submitted for review, follow-up, or prosecution.
• Provides public assistance and supports officers at crime scenes when requested.
• Supports police personnel through documentation, records management, and data processing.
• Performs information analysis and related administrative tasks.
• Assists with the online reporting process.
• Processes basic crime scenes and collects evidence.
• Retrieves, transports, and books found property into evidence.
• Uses a variety of databases to gather relevant information.
• Attends court when subpoenaed and provides testimony under oath.
• Assists with enforcement of City of Caldwell ordinances.
• Issues warnings or citations for parking violations and abandoned vehicles.
• Documents and assists with graffiti-related incidents.
• Provides crowd control and assists with critical incidents, major events, and SWAT activations.
• Patrols assigned areas to address public safety concerns and support patrol operations.
• Assists with traffic control at accident scenes, city events, and emergency incidents.
• Deploys traffic radar trailer and supports traffic-related functions.
• Assists with transporting and coordinating fleet vehicles for maintenance and repair.
• Maintains a professional, cooperative, and problem-solving attitude.
• Attends required trainings, meetings, and patrol briefings.
• Coordinates with neighborhood watch groups, city event planners, and community stakeholders.
• Performs other duties as assigned.

Education

High school diploma or GED

18 years of age or older

Tools

NCIC Certification

ILETS Certification

Job description

The City of Caldwell seeks a non-sworn support staffer to assist Caldwell Police Department with a wide range of operational and administrative duties, responding to non-emergency calls, aiding investigations, and addressing public safety concerns such as graffiti and abandoned vehicles. This full-time role supports patrol operations and records management in varying conditions.

Oral Boards will be held December 1st & 2nd, and applicants must meet the minimum qualifications, including a high