Public Safety Support Officer

City of Syracuse; City of Syracuse (NY); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Parental leave

Vision insurance

Retirement plan

Job summary

The City of Syracuse seeks a Civil Service–level administrative aide to assist police officers with routine duties not involving arrest powers. The role spans multiple bureaus, including Uniform, Administration, Investigations and Community Services, supporting clerical tasks and public inquiries in a busy city environment.

Qualifications include high school graduation or equivalent and basic computer skills. A NYS driver license may be required.

Qualifications

• Must graduate from high school or possess an equivalent credential.
• Possession of a United States Armed Forces General Education Certificate.
• Ability to operate and understand basic computer programs.
• Ability to learn and adhere to prescribed procedures.
• Ability to establish good working relationships with the public.

Responsibilities

• Assists the police officers by performing routine duties that do not require arrest powers.
• Logs in visitors and escorts them to various divisions/offices.
• Performs clerical duties such as data entry, copying and filing.
• Answers telephone inquiries and directs callers to sworn members when needed.
• Collects and delivers mail both within and outside the department.
• May operate a motor vehicle and may complete standard reports.

Skills

Ability to operate computer programs

Procedures adherence

Public rapport

Follow written and oral instructions

Basic course in police procedures

Education

High school graduation or equivalency

GED as applicable in US Armed Forces

Job description

The City of Syracuse seeks a Civil Service–level administrative aide to assist police officers with routine duties not involving arrest powers. The role spans multiple bureaus, including Uniform, Administration, Investigations and Community Services, supporting clerical tasks and public inquiries in a busy city environment.

Qualifications include high school graduation or equivalent and basic computer skills. A NYS driver license may be required.