Public Safety Service Officer

Superior Court of California, County of Shasta; Redding (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Shasta County Superior Court is seeking a Public Safety Service Officer I to support sworn personnel in the Marshal’s Office. You will perform clerical and security duties, assist with court operations, and help ensure a safe courthouse environment.

Under supervision, you will screen entrants, monitor security equipment, take fingerprints, prepare paperwork, and maintain logs and inventories. This non-sworn role emphasizes safety, reliability, and discretion.

Qualifications

• Completion of 15 college semester units in criminal justice is desirable and can substitute for work experience.
• One year minimum experience in public contact or clerical work.

Responsibilities

• Maintain building security and screen entrants for weapons and explosives.
• Assist sworn staff with court operations and fingerprinting tasks.
• Prepare reports, logs, warrants, and courtroom statistics.
• Monitor security equipment and conduct facility checks.
• Provide general office, clerical, and administrative support as needed.
• Train other employees and support court operations during shifts.

Skills

Public information

Customer service

Typing

Recordkeeping

Automated systems

Basic arithmetic

Education

Criminal justice coursework

Tools

Automated information systems

Job description

Distinguishing Characteristics:

Under the general supervision of a Sergeant or Corporal, a Public Safety Service Officer is a non-sworn position that assists sworn personnel by handling support responsibilities in the Marshal’s Office; and performs related duties as required.

A Public Safety Service Officer I is a nonsworn classification that performs a wide variety of law enforcement support tasks, which do not require the exercise of peace officer powers of arrest or firearms. Initially, a Public Safety Service Officer I works under close supervision performing a variety of general clerical and administrative duties associated with the Marshal’s Office. As a Public Safety Service Officer I develops knowledge and proficiency, a wider variety of duties are assigned and they are allowed to work more independently.

Public Safety Service Officers are paraprofessional civilian personnel utilized to augment sworn members in the performance of their primary custody/enforcement responsibilities. Positions in this classification are distinguished from the Deputy Marshal by the lack of direct responsibility for physical restraint of prisoners and protecting life and property.

Maintains building security; screens for potential weapons at entry to the courthouse; visually inspects belongings of individuals for explosives and weapons using x-ray machine; ensures persons entering do not possess weapons; secures and maintains control of items not permitted in the courthouse; assists sworn officers with inspection of building prior to opening and closing of building; and conducts perimeter searches.

Assists sworn staff in compiling information for threat assessments on individuals attending Court; monitors security equipment and alarms.

Maintains a variety of logs/databases as needed; prepares various reports; prepares warrants for service; maintains courtroom statistics; conducts inventory and maintains inventory records; performs general office, clerical, and administrative duties.

Provides assistance in the courtroom and performs court attendant duties (e.g., taking fingerprints, checking in parties, preparing paperwork, calling court to order, assisting with the jury process, etc.) as needed.

Operates holding facility for in-custody inmates by monitoring and viewing the inmates every 15 minutes while in the facility; monitors cameras and speakers; opens and closes security doors for inmates.

Assists in training other employees, and perform other duties as assigned.

Education:

Completion of 15 college semester units in criminal justice is desirable and can substitute for work experience.

Experience:

A minimum of one (1) year of experience in public contact work or general clerical work

Knowledge of:

• Public information and communication techniques;
• Customer service skills;
• General clerical office procedures, including typing;
• Automated systems as used in information storage and document preparation
• Basic recordkeeping practices.

Ability to:

• Deal tactfully and courteously with the public;
• Perform clerical work and make simple arithmetical calculations;
• Learn to operate a computer terminal;
• Work effectively under pressure with frequent interruptions;
• Exercise good judgment in making decisions according to existing statues, rules, regulations, and policies;
• Use discretion and mature judgment in the handling of sensitive and confidential information;
• Establish and maintain harmonious working relationships with other employees;
• Complete weapons screening training.

Shasta County Superior Court is an Equal Opportunity Employer.

Arrangements may be made to accommodate applicants with disabilities by informing Human Resources in writing or by telephone at the time of application.