Public Safety Outreach Coordinator - Part-Time

Georgia Tech; Atlanta (GA); On-site; USD 21,000 - 27,000; Part time

Job summary

Georgia Tech, located in Atlanta, is seeking a part-time, temporary IT support role to assist with installation, operation and maintenance of computer systems. The role interacts with unit management, faculty and staff to advise users and support IT services.

The position emphasizes hardware/software installation, problem resolution and documentation, with duties spanning SOP development and general IT support responsibilities.

Qualifications

• Experience installing and maintaining IT hardware and software.
• Ability to analyze and resolve workstation and server problems.
• Ability to document installed applications and procedures.
• Customer service oriented and able to assist users.

Responsibilities

• Install, maintain and upgrade workstation and peripheral hardware and software.
• Analyze and resolve workstation, application, and server related problems.
• Update desktop software/applications; maintain documentation on installed applications.
• Provide users with assistance in working in specific applications.
• Participate in development of standard operating procedures.
• Perform other duties as assigned.

Skills

IT hardware knowledge

IT software knowledge

Problem solving

Customer service

System documentation

Communication skills

Education

Associate's Degree or Technical Diploma

Job description

Georgia Tech, located in Atlanta, is seeking a part-time, temporary IT support role to assist with installation, operation and maintenance of computer systems. The role interacts with unit management, faculty and staff to advise users and support IT services.

The position emphasizes hardware/software installation, problem resolution and documentation, with duties spanning SOP development and general IT support responsibilities.