Public Safety Officer (Relief)

St. Charles Health System; Redmond (OR); On-site; USD 35,000 - 55,000; Full time

Job summary

St. Charles Health System in Redmond, Oregon is looking for a Public Safety Officer to ensure the safety of patients, caregivers, and visitors. The role involves monitoring security systems, providing de-escalation support, and conducting facility inspections.

The ideal candidate must have a high school diploma or GED, relevant certifications within a specified time frame, and skills in customer service and security protocols. This position offers an opportunity to work in a fulfilling healthcare environment.

Qualifications

• Ability to obtain DPSST Armed/Unarmed Professional certification within 90 days of hire.
• AHA Basic Life Support for Healthcare Provider certification within 30 days of hire.
• Valid Oregon driver’s license.

Responsibilities

• Ensure safety and security of patients and caregivers.
• Monitor cameras and respond to alarms related to facility issues.
• Provide de-escalation support as situations require.

Skills

Customer service

Security protocols

De-escalation techniques

Education

High school graduate or GED equivalent

Tools

Metal detector

Camera monitoring systems

Job description

The Public Safety Officer ensures the safety of patients, caregivers and visitors of St. Charles Health System. This position ensures the safety and security of all property, including buildings, equipment and assets on St. Charles Health System property. Provides a safe environment in which to offer the best possible care to St. Charles Health System patients.

Essential Functions And Duties

• Ensures the safety and security of all patients, caregivers, visitors and property of St. Charles Health System.
• Operates metal detector (stationary and hand held) and maintains its use within policy.
• Frequently inspects the buildings to ensure security of entrances, departments and general public areas.
• Provides professional service and direction to patients and families presenting to St. Charles Health System Hospitals for after‑hours care in the hospital.
• Provides de‑escalation support as situations require.
• Coordinates with the admitting and nursing staff to ensure all entrances are monitored.
• Responsible for crowd control during a mass casualty or events which may bring numerous patients and non‑patients to the hospital.
• Monitors cameras and responds to alarms related to facility‑related problems. Troubleshoots system issues as trained.
• Follows all safety rules and procedures for work areas.
• Functions as an unlicensed assistive care provider under the direction and supervision of registered nursing.
• Performs tasks in which competency has been demonstrated as delegated by the registered nurse.
• Supports the vision, mission and values of the organization in all respects.
• Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
• Provides and maintains a safe environment for caregivers, patients and guests.
• Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
• Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
• May perform additional duties of similar complexity within the organization, as required or assigned.

Education

Required: High school graduate or GED equivalent.

Preferred: N/A

Licensure/Certification/Registration

Required: Ability to obtain DPSST Armed/Unarmed Professional certification within 90 days of hire and maintain certification throughout employment. AHA Basic Life Support for Healthcare Provider certification within 30 days of hire. Code Gray Training upon hire. Valid Oregon driver’s license and ability to meet SCHS driving requirements.

Preferred: Certified Advanced Healthcare Security Officer (CAHSO).

Experience

Required: N/A

Preferred: One year of corrections, military, first responder (law enforcement, EMS), behavioral health or related security experience. One year customer services related experience with heavy public contact. Two years security experience in a hospital setting.