Public Safety Officer

St. Charles Health System Inc.

Prineville (OR)

On-site

USD 29,000 - 36,000

Full time

14 days+
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Job summary

St. Charles Health System in Prineville, Oregon seeks a Public Safety Officer to protect patients, staff and visitors and safeguard hospital property. The role supports a safe environment to deliver high‑quality care.

The position involves operating detectors, patrolling facilities, de-escalation duties, and coordination with clinical staff. Requires HS diploma, DPSST certification within 90 days, BLS within 30 days, Oregon driver’s license, and CAHSO preferred.

Qualifications

  • High school graduate or GED; willingness to take courses as required.

Responsibilities

  • Ensure safety of patients, caregivers, visitors and property.
  • Operate metal detectors and maintain policy compliance.
  • Inspect buildings to secure entrances and public areas.
  • Provide de-escalation support as needed.
  • Coordinate with Admitting and Nursing staff to monitor entrances.
  • Monitor cameras and respond to alarms related to facility issues.
  • Follow safety rules and procedures and maintain confidentiality.

Education

High school diploma or GED

Job description

Pay range: $21.11 - $26.39 Swing Shift Differential - $2.50/hr Night Shift Differential - $5.50/hr Weekend Differential - $2.00/h

ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Public Safety Officer
REPORTS TO POSITION: Security Program Manager
DEPARTMENT: Security
DATE LAST REVIEWED: August 2024
OUR VISION: Creating America’s healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENT SUMMARY: The Security Department at St. Charles Health System provides services which promote the physical and psychological safety of patients, visitors, and caregivers.

POSITION OVERVIEW: The Public Safety Officer ensures the safety of patients, caregivers and visitors of St. Charles Health System. This position ensures the safety and security of all property, including buildings, equipment and assets on St. Charles Health System property. Provides a safe environment in which to offer the best possible care to St. Charles Health System patients.

ESSENTIAL FUNCTIONS AND DUTIES:
  • Ensures the safety and security of all patients, caregivers, visitors and property of St. Charles Health System.
  • Operates metal detector (stationary and hand held) and maintains its use within policy.
  • Frequently inspects the buildings to ensure security of entrances, departments and general public areas.
  • Provides professional service and direction to patients and families presenting to St. Charles Health System Hospitals for after-hours care in the hospital.
  • Provides de-escalation support as situations require.
  • Coordinates with the Admitting and Nursing staff to ensure all entrances are monitored.
  • Responsible for crowd control during a mass casualty or events which may bring numerous patients and non-patients to the hospital.
  • Monitors cameras and respond to alarms related to facility related problems.
  • Troubleshoots system issues as trained.
  • Follows all safety rules and procedures for work areas.
  • Functions as an unlicensed assistive care provider under the direction and supervision of Registered Nursing.
  • Performs tasks in which competency has been demonstrated as delegated by the Registered Nurse.
  • Supports the vision, mission and values of the organization in all respects.
  • Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
  • Provides and maintains a safe environment for caregivers, patients and guests.
  • Conducts all activities with the highest standards of professionalism and confidentiality.
  • Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
  • Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
  • May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION
  • Required: High school graduate or GED equivalent. Must be willing to take additional courses as required for the position.
  • Preferred: N/A
LICENSURE/CERTIFICATION/REGISTRATION
  • Required: Ability to obtain DPSST Armed/Unarmed Professional certification within 90 days of hire and maintain certification throughout employment.
  • AHA Basic Life Support for Healthcare Provider certification within 30 days of hire.
  • Code Gray Training upon hire.
  • Valid Oregon driver’s license and ability to meet SCHS driving requirements.
  • Preferred: Certified Advanced Healthcare Security Officer (CAHSO).
EXPERIENCE
  • Required: N/A
  • Preferred: One year of corrections, military, first responder (law enforcement, EMS), Behavioral health or related security experience. One year customer services related experience with heavy public contact. Two years security experience in a hospital setting.

PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

ADDITIONAL POSITION INFORMATION: General:

Communication/Interpersonal: Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS.

Ability to effectively interact and communicate with all levels within SCHS and external customers/clients/potential employees.

Strong team working and collaborative skills.

Ability to effectively reach consensus with a diverse population with differing needs.

Ability to manage facilitation and consensus building among health care professionals and agencies and achieve expected results.

Ability to work under pressure in a fast-paced environment.

Organizational Ability to multi-task and work independently.

Attention to detail.

Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.

Strong analytical, problem solving and decision-making skills.

Excellent organizational and multi-tasking skills.

PHYSICAL REQUIREMENTS

Continually (75% or more): Standing and walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, lifting/carrying/pushing or pulling 1-25 pounds. The use and operation of a motor vehicle for Home Health and Wound Caregivers.

Occasionally (25%): Bending, stooping/kneeling/crouching, climbing ladder/step-stool (varies by area), reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, grasping/squeezing, ability to hear whispered speech level.

Rarely (10%): Climbing stairs.

Never (0%): Climbing ladder/step-stool (varies by area), operation of a motor vehicle.

Exposure to Elemental Factors

Rarely (10%): Wet/slippery area, chemical solution.

Never (0%): Heat, cold, noise, dust, vibration, uneven surface.

Blood‑Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP

Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP

Schedule Weekly Hours: 24

Schedule Weekly Hours: 24

Caregiver Type: Regular Shift: Third Shift (United States of America)

Caregiver Type: Regular Shift: Third Shift (United States of America)

Is Exempt Position? No

Is Exempt Position? No

Job Family: OFFICER

Job Family: OFFICER

Scheduled Days of the Week: Shift Start & End Time: 1800 to 0630 hours, Saturday night Madras, Sunday night Prineville

Scheduled Days of the Week: Shift Start & End Time: 1800 to 0630 hours, Saturday night Madras, Sunday night Prineville

St. Charles Health System is a private, nonprofit organization, dedicated to providing high-quality care and the latest in health care technology to the communities it serves. Headquartered in Bend, Ore., St. Charles is an integrated delivery system, with a strong focus on population health, that provides a full range of evidence-based health care services within a 32,000-square-mile area in Central and Eastern Oregon. The health system owns and operates a trauma level II, tertiary referral center in Bend, a trauma level III, type B rural hospital in Redmond, and trauma level IV critical access hospitals in both Prineville and Madras. As the largest employer in Central Oregon, St. Charles Health System and St. Charles Medical Group care for our communities in more than two dozen outpatient clinics and in more than 20 specialty areas of medicine.

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