Public Safety Officer Downtown Naples

Nch Healthcare System Inc; Naples (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

NCH Healthcare System Inc. seeks a Public Safety Officer to patrol the Downtown Naples campus and protect patients, visitors, staff, and property. The role requires flexible schedules and excellent customer service in a fast‑paced environment.

Responsibilities include monitoring alarms, responding to emergencies, documenting incidents, and coordinating with hospital staff while maintaining a professional uniform and demeanor.

Qualifications

• Minimum high school diploma or GED required.
• 1 year of security or law enforcement experience preferred.
• Valid drivers license required.
• IAHSS Basic Security Certification within one year of hire.
• CPR/AED certification within one year of hire.
• Proficiency in control tactics, use of force, body cameras, tasers; annual recerts.

Responsibilities

• Patrols hospitals, buildings, grounds, and surrounding areas to prevent crimes.
• Monitors alarms and follows up on security incidents.
• Responds to emergencies and disasters on site.
• Investigates unusual incidents reported by staff or visitors.
• Provides courteous customer service to patients, families and staff.
• Completes incident reports that are clear and accurate.
• Operates NCH vehicles per policy and maintains uniforms professionally.

Skills

Security/Law enforcement experience

Valid drivers license

DMV check

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Windows

Job description

Public Safety Officer Downtown Naples - 8137

US:FL:Naples:350 7th Street North | Safety | Full Time

Description

• DEPARTMENT: 18076 - Security DT
• LOCATION: 350 7th Street North, Naples, FL, 34102
• WORK TYPE: Full Time
• WORK SCHEDULE: Variable

ABOUT NCH

NCH is an independent, locally governed non‑profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.

JOB SUMMARY

The Public Safety Officer patrols assigned property and grounds to ensure the safety of building occupants and safeguard institutional property. Additionally, the Public Safety Officer aids individuals that are on NCH grounds in the event of an emergency.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned.

• Patrols hospitals, buildings, grounds, and associated areas to prevent, investigate and document arson, theft, vandalism, and any other criminal activity.
• Monitors and responds to security, fire, and environmental alarms. Assist in follow-up as necessary.
• Responds to emergency calls for assistance and disasters.
• Investigates unusual incidents reported by NCH staff, visitors, physicians, and patients.
• Provides excellent customer service to patients, families, visitors, and staff.
• Normal duties require extensive walking, standing, and/or running.
• Responds to and resolves problems, disputes, and unusual circumstances as necessary.
• Coordinates and overseas operations within the NCH morgues.
• Handles disruptive individuals with good verbal intervention techniques. Combative individuals may require physical intervention.
• Completes reports and incident documentation as necessary. Reports must be easy to read and accurate.
• Controls evidence, valuables, and lost/found items as necessary.
• Operates NCH vehicles in accordance with the rules and regulations of the NCH Healthcare System.
• Works in an independent atmosphere with minimal supervision and high public contact.
• All duties as proscribed will be carried out while in NCH Public Safety Uniform. Uniforms are required to always be kept in a professional manner.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Minimum High School Diploma or GED required.
• Minimum of 1 year of experience in security or law enforcement preferred.
• Must have a valid driver's license and successfully pass a DMV check.
• Required to have the Basic Security Certification from IAHSS within one year from hire and renewed every 2 years.
• Required to have CPR/AED certification within one year from hire.
• Required to maintain proficiency in control tactics, use of force, body cameras, and use of tasers with initial and annual recertifications.
• Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.