Public Safety Officer

Yale New Haven Health; New London (CT); On-site; USD 42,000 - 55,000; Full time

Job summary

Yale New Haven Health is seeking a Public Safety Officer to protect patients, staff and visitors. The role involves patrolling the hospital exterior and interior, enforcing security procedures, and coordinating responses to emergencies and safety concerns.

Responsibilities include monitoring alarms, managing access, assisting with transports, and maintaining detailed incident reports. A Connecticut security permit and CPI certification are required; prior security or military experience is

Qualifications

• Minimum of a high school diploma or GED.
• Prior security, law enforcement or military experience preferred.
• Connecticut State Security Permit required upon completion of training.
• Valid driver’s license and acceptable driving record required.
• Requires 160 hours of training; must pass and maintain certification in CPI and use of handcuffs, Pepper Spray and baton.

Responsibilities

• Patrols the exterior of the hospital and related buildings; secure doors and windows and enforce policies.
• Patrols parking lots and garage; provide escorts and contact vehicle owners for issues.
• Patrols interior areas; enforce visitor policies, access control, passes, and badges.
• Responds to security emergencies; coordinates actions to ensure safety.
• Responds to fire alarms; assists with fire drills and escorts to fire areas.
• Responds to patient assist calls and manages eloped patients with police cooperation.
• Oversees helicopter arrivals and maintains security around landing zones.
• Reviews reports and safety huddle sheets; completes detailed logs.
• Maintains dispatch center when assigned; monitors CCTV and alarms.

Skills

Public Safety

Customer Service

Teamwork

Staff Development

Resource Utilization

Education

High school diploma or GED

Tools

CPI training

Handcuffs

Pepper Spray

Baton

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Performs a variety of duties to ensure the welfare of patients, employees, and visitors; protects grounds, buildings, equipment and supplies of the hospital; makes decisions on the best way to obtain and maintain the security of the hospital, patients, employees and visitors within departmental and hospital guidelines.

EEO/AA/Disability/Veteran

Responsibilities

• 1. Patrols the exterior of the hospital and related buildings, checking the security of all doors and windows. Opens and secures areas as required. Check for safety violations and conducts rounds throughout the hospital.
• 2. Patrols parking lots and parking garage and monitors as necessary. Takes appropriate enforcement action when warranted. Provides escorts in parking lots as required. Contacts vehicle owners for lights on, flat tires, etc.
• 3. Patrols the interior of the hospital and related buildings. Enforces hospital policies and procedures relating to visitors, smoking, access control, proper passes, and badges.
• 4. Collects, tags and logs all lost and found articles.
• 5. Responds to all Security Emergencies calls. Takes action upon arrival to ensure the safety of employees, other patients and visitors. Makes assignments to other respondents to maintain control of the situation. Responsible to gain control over the patient and make the best and safest decisions
• 6. Responds to all Fire alarms or reports of fire. Must report to the fire scene and assist as needed. Ensures that the fire department is escorted to the fire area or alarm area. Also assists with fire drills
• 7. Responds to patient assist calls, determines to extent of the problem and responds accordingly. Responsible for controlling the patient in a way not to endanger other patients, visitors and staff. Handles all eloped patients and contacts New London Police Department if necessary
• 8. Responds to all Helicopter arrivals. Ensures a safe LZ. Maintains security around the helicopter while on the ground and assists the Life Star crew in transporting the patient to the helicopter.
• 9. Reviews reports and safety huddle sheets generated from last shift worked to ensure being up to date with current information. Completes detailed reports and log entries.
• 10. When assigned, staffs and maintains a dispatch center. Monitors CCTV, door and alarm systems, contacts local emergency responders as necessary. Initiates Hospital emergency response procedures for fires, security emergencies and events, and medical emergencies.
• 11. Follows all department policies, procedures and directives. Checks hospital email on a daily working basis.
• 12. Meets performance expectations for Public Safety Officer, Customer Service, Teamwork, Resource Utilization, and Staff and Self Development as outlined in performance review.
• 13. Performs other duties as assigned or directed to ensure the safety and operational needs of the department and organization.
• 14. Public Safety Charge Officer
• 14.1 Acts as liaison between Public Safety Officers, and Public Safety Director.
  

Qualifications

EDUCATION

Minimum of a high school diploma or GED graduate.

Experience

Prior security, law enforcement or military experience preferred.

LICENSURE

Connecticut State Security Permit required upon completion of training as allowed by Public Act 18-20. Valid driver's license, and acceptable driving record required.

Special Skills

Requires 160 hours of training; must also pass and maintain certification in, CPI and use of handcuffs, Pepper Spray and baton.

YNHHS Requisition ID

188379