911 Emergency Dispatcher: Real-Time Life-Saving Coordination

911 Emergency Communications; Miami (FL); Sur place; USD 45 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Shift differentials

Overtime compensation

Résumé du poste

911 Emergency Communications in South Miami, FL seeks an emergency dispatcher to connect callers with public safety responders. You will handle emergency and nonemergency calls, verify details, and coordinate police, fire, and EMS resources per agency procedures.

The role may require overnight, weekend, and holiday shifts with possible overtime; compensation and benefits vary by agency and appointment type.

Qualifications

• High school diploma or recognized equivalency credential commonly required.
• Some agencies recruit entry-level applicants; others require experience or current certifications.

Responsabilités

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Connaissances

Typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Formation

High school diploma or GED

Description du poste

911 Emergency Communications in South Miami, FL seeks an emergency dispatcher to connect callers with public safety responders. You will handle emergency and nonemergency calls, verify details, and coordinate police, fire, and EMS resources per agency procedures.

The role may require overnight, weekend, and holiday shifts with possible overtime; compensation and benefits vary by agency and appointment type.