Public Safety Dispatcher / Telecommunicator — Shift Worker

Public Safety Dispatch Network; Bena (MN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid leave

Job summary

Public Safety Dispatcher / Telecommunicator opportunities in Bena, MN. This role combines communication, technology, and careful decision-making to support emergency response.

You will process requests, verify locations, classify and prioritize calls, operate CAD and radio systems, and coordinate resources while maintaining records and following security requirements. Positions may include night/weekend shifts and overtime during shortages or major events; applicants should have a high school

Qualifications

• High school diploma or equivalent commonly required.
• Accurate typing and active listening skills.
• Clear communication and ability to switch between tasks required.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing proficiency

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

CAD systems

Radio/telecom equipment

Job description

Public Safety Dispatcher / Telecommunicator opportunities in Bena, MN. This role combines communication, technology, and careful decision-making to support emergency response.

You will process requests, verify locations, classify and prioritize calls, operate CAD and radio systems, and coordinate resources while maintaining records and following security requirements. Positions may include night/weekend shifts and overtime during shortages or major events; applicants should have a high school