Public Safety Dispatcher & Telecommunicator — 24/7 Ops

Public Safety Dispatch Network; Soldotna (AK); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Professional development

Job summary

Public Safety Dispatch Network in Hope, Alaska is seeking qualified Public Safety Dispatchers and Telecommunicators to join our flexible centers. Responsibilities include taking calls, dispatching police and fire units, coordinating EMS, and maintaining accurate records while following agency procedures.

This role blends communication, technology, and careful decision-making, with shifts that may include nights, weekends, holidays, and overtime during emergencies.

Qualifications

• High school diploma or equivalent commonly required.
• Typing accuracy, active listening, and clear communication essential.
• Certifications depend on services handled and jurisdiction training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Public safety communications

Education

High school diploma or equivalent

Tools

CAD system

Telephone & radio systems

Mapping software

Job description

Public Safety Dispatch Network in Hope, Alaska is seeking qualified Public Safety Dispatchers and Telecommunicators to join our flexible centers. Responsibilities include taking calls, dispatching police and fire units, coordinating EMS, and maintaining accurate records while following agency procedures.

This role blends communication, technology, and careful decision-making, with shifts that may include nights, weekends, holidays, and overtime during emergencies.