Public Safety Dispatcher & Telecommunicator - 24/7 Impact

National Public Safety Careers; St. Mary's (AK); On-site; USD 45,000 - 65,000; Full time

Job summary

National Public Safety Careers is seeking qualified Public Safety Dispatchers and Telecommunicators for Saint Marys, AK. Responsibilities include handling emergency and nonemergency requests, verifying locations, and coordinating responses using CAD, radio, and mapping systems.

Candidates should hold a high school diploma or equivalent and demonstrate strong typing, listening, and communication skills, with the ability to multitask in a demanding environment.

Qualifications

• High school diploma or equivalent is commonly required; certifications depend on jurisdiction.
• Candidates should demonstrate accurate typing, active listening, and clear communication.
• Ability to switch between tasks and complete required certifications per agency standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD

Radio systems

Mapping systems

Telephone systems

Job description

National Public Safety Careers is seeking qualified Public Safety Dispatchers and Telecommunicators for Saint Marys, AK. Responsibilities include handling emergency and nonemergency requests, verifying locations, and coordinating responses using CAD, radio, and mapping systems.

Candidates should hold a high school diploma or equivalent and demonstrate strong typing, listening, and communication skills, with the ability to multitask in a demanding environment.