Public Safety Dispatcher & Telecommunicator 24/7 Impact

National Public Safety Careers; Jackson (MS); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers/Telecommunicators in Mississippi. The role involves handling emergency and nonemergency requests, verifying locations, prioritizing incidents, and operating CAD, telephone, mapping, and radio systems to coordinate responders.

Applicants should have a high school diploma and strong typing, listening, and communication skills. Work may require night/weekend shifts and adherence to agency training standards and confidentiality

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Certifications depend on services handled and jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing accuracy

Active listening

Clear communication

Multitasking ability

Education

High school diploma or GED

Tools

CAD systems

Telephone systems

Mapping software

Radio systems

Job description

National Public Safety Careers is seeking Public Safety Dispatchers/Telecommunicators in Mississippi. The role involves handling emergency and nonemergency requests, verifying locations, prioritizing incidents, and operating CAD, telephone, mapping, and radio systems to coordinate responders.

Applicants should have a high school diploma and strong typing, listening, and communication skills. Work may require night/weekend shifts and adherence to agency training standards and confidentiality