Public Safety Dispatcher & Telecommunicator

Public Safety Dispatch Network; Hendricks (WV); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatch Network in Hendricks, WV, seeks skilled dispatchers and telecommunicators to manage emergency and nonemergency calls. You will verify locations, gather information, classify requests, and coordinate response teams using CAD, radio, mapping, and phone systems.

Applicants should have a high school diploma and demonstrate accurate typing, active listening, and clear communication. Training, background checks, and certifications may apply based on services and jurisdiction.

Qualifications

• Typing accurately and quickly in high-stress environments.
• Active listening and clear, concise information exchange.
• Certifications depend on services and jurisdiction; training provided.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Decisive**

Education

High school diploma

Tools

Computer-aided dispatch

Telephone systems

Radio systems

Mapping systems

Job description

Public Safety Dispatch Network in Hendricks, WV, seeks skilled dispatchers and telecommunicators to manage emergency and nonemergency calls. You will verify locations, gather information, classify requests, and coordinate response teams using CAD, radio, mapping, and phone systems.

Applicants should have a high school diploma and demonstrate accurate typing, active listening, and clear communication. Training, background checks, and certifications may apply based on services and jurisdiction.