Emergency Communications Dispatcher

Public Safety Dispatch Network; Points (WV); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

Retirement plans

Paid leave

Job summary

Public Safety Dispatch Network in Points, WV seeks a Police Dispatcher to support law enforcement operations. You will receive requests for assistance, document incident details, and coordinate with officers by radio and telephone.

A high school diploma or equivalent is commonly required; on‑the‑job training may be provided. Shifts may include nights, weekends, and holidays with overtime based on staffing. Typing accuracy and knowledge of jurisdiction geography are important.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

Public Safety Dispatch Network in Points, WV seeks a Police Dispatcher to support law enforcement operations. You will receive requests for assistance, document incident details, and coordinate with officers by radio and telephone.

A high school diploma or equivalent is commonly required; on‑the‑job training may be provided. Shifts may include nights, weekends, and holidays with overtime based on staffing. Typing accuracy and knowledge of jurisdiction geography are important.