Public Safety Dispatcher - Police, Fire & EMS

National Public Safety Careers; Benbrook (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement benefits

Paid leave

Employee assistance resources

Continuing education

Shift differentials

Certification incentives

Job summary

National Public Safety Careers seeks a Police/Fire/EMS Dispatcher in Benbrook, TX. You will coordinate emergency responses across police, fire, and EMS, processing calls and radio assignments in a combined communications environment.

The role emphasizes clear communication, prioritization of incidents, and safe, compliant dispatch practices across multiple agencies. Training and background checks are standard, with on-site duties and possible shift work.

Qualifications

• Clear communication and calm under pressure.
• Ability to manage multiple calls and priorities.
• Knowledge of safety protocols and dispatch procedures.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Skills

Clear communication

Multi-tasking

Decision making

Education

High school diploma or equivalent

Job description

National Public Safety Careers seeks a Police/Fire/EMS Dispatcher in Benbrook, TX. You will coordinate emergency responses across police, fire, and EMS, processing calls and radio assignments in a combined communications environment.

The role emphasizes clear communication, prioritization of incidents, and safe, compliant dispatch practices across multiple agencies. Training and background checks are standard, with on-site duties and possible shift work.