Public Safety Dispatcher II (Lateral)
City of Madera
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Benefits offered by this job
Job summary
City of Madera is hiring Public Safety Dispatchers in California. This position is eligible for the Hiring Bonus Program, with up to $35,000 payable in three installments: $15,000 at hire, $10,000 at year 1, and $10,000 at year 2, contingent on a 3-year commitment.
The Public Safety Dispatcher II is the journey level class, expected to perform full dispatching duties, maintain field communications with public safety personnel, with rotating shifts and possible overtime.
Qualifications
- Three (3) years of full time work experience as a Public Safety Dispatcher with a law enforcement or public safety agency.
- A high school diploma or equivalent.
- POST Public Safety Dispatcher Certificate; must obtain California POST certificate within one year of appointment.
- Possession of or ability to obtain a valid Class C California driver’s license.
- Completion of DOJ training for full access operator within three months of appointment.
Responsibilities
- The Public Safety Dispatcher II performs the full range and scope of dispatching duties with minimal supervision.
- Maintain field communications with public safety personnel; work shifts rotate and overtime may be required.
Skills
Education
Job description
Now hiring lateral Public Safety Dispatchers! If you are an experienced Public Safety Dispatcher in California, consider applying. This position is eligible for the City’s Hiring Bonus Program. Candidates may qualify for a $35,000 hiring bonus, to be paid in 3 installments: $15,000 at hire, $10,000 at year 1 anniversary, and $10,000 at year 2 anniversary. Those participating in the Hiring Bonus Program are expected to make a 3-year commitment to the City of Madera. Please refer to the Hiring Bonus Program policy document published on the City’s website at https://www.madera.gov/city-government/human-resources/salaries-benefits/for details. Additionally, candidates demonstrating sufficient work experience may be placed at the top step of the assigned salary range if approved by the City Manager.
Annual salary is equivalent to $60,453 - $77,160 based on 84-hour pay period.
Public Safety Dispatchers work 84 hours per pay period, with 72 hours at straight time and 8 hours at time and one-half each pay period. This position is eligible for education and certificate incentive pay.
The Public Safety Dispatcher II is the journey level class in the Public Safety Dispatcher class series. Public Safety Dispatchers are expected to perform the full range and scope of dispatching duties including maintaining field communications with public safety personnel with minimal guidance and supervision. Work shifts rotate and mandatory overtime may be required.
- Three (3) years of full time work experience as a Public Safety Dispatcher with a law enforcement or public safety agency
- A high school diploma or equivalent
- Possession of a POST Public Safety Dispatcher Certificate; out-of-state candidates may submit their state’s equivalent to a Californica P.O.S.T Public Safety Dispatcher Certificate at application but must obtain a Public Safety Dispatcher Certificate from P.O.S.T. within one (1) year of appointment.
- Possession of or ability to obtain a valid Class C California driver’s license
- Completion of DOJ training for full access operator within three (3) months of appointment
Only those applicants who meet the qualification standards of this position on or before the posted final filing date will be allowed to participate in the examination process. Examination scores determine standing on eligibility lists. The examination process may consist of the following parts: Application Package Review (Qualifying only): Only the most qualified applicants, based upon the information provided on the application will be invited to participate in the examination processes. Online Exam: Pass/Fail if requested by candidate; Passing score for non-data entry portion is 54 or higher; for data entry 1500 or higher. Oral Interview: 100% Weight Value. Candidates must earn a passing score on the written exam to be considered for the oral examination. Applicants who require special examination accommodations due to a disability should contact the Human Resources Department five (5) business days prior to any scheduled examination at (559) 661-5404. The City Manager, upon recommendation of the Police Chief, will make the final selection and appointment. Candidates considered for hire must successfully pass an extensive back-ground check, including a polygraph examination and credit history report; a criminal history check; a pre-employment physical examination, including psychological evaluation, and drug screen. Applicants may be eligible for Veteran’s Preference Points - please submit DD214 with application for consideration.
Employees are eligible for Longevity Pay, up to 7.5%, based on continuous full-time City service.
- 10 years: 2.5%
- 15 years: 5.0%
- 20 years: 7.5%
Employees will receive a $1,500 lump sum Retention Bonus in January 2026 and January 2027.
- 2.5% 60 college units a grade C or better
- 2.5% Intermediate POST Certificate
- 2.5 % Advanced POST Certificate
- 5.0% BA or BS Degree
Up to $2400/fiscal year for college coursework with prior approval from your Department Head.
The City offers a paid/vested contribution of 4.2% of base pay to one of two 457 plans offered to the employee. In addition, the employee may also contribute, though not required.
The City of Madera offers paid vacation, paid sick leave, and non-chargeable bereavement leave for the immediate family.
Employees accrue paid holiday time equivalent to the same number of holidays the City is closed for non-safety services. Accrual is 4 hours per pay period/104 hours per year. Up to 80 hours may be banked, with any additional accruals paid to the employee each 2-week pay period if bank is at maximum accrual balance.
The City contributes a monthly amount for the employee to use to purchase health, dental and vision coverage. For medical coverage, the City contracts with Anthem and Kaiser. Dental insurance is through Delta Dental and vision coverage is through Superior. The City’s contribution covers 100% of the health, dental, and vision premium for the employee and family on both the Anthem and Kaiser Core Plans.
English/Spanish for qualifying individuals and positions after passing annual bilingual test.
The City participates in the CalPERS defined benefit retirement system.
Classic Members employed with the City prior to 10/20/2012
- 2.5% at 55 formula, single highest year final compensation
- Employee Contribution paid by the employee pre-tax: 3.375%
Tier I Members employed with the City on or after 10/20/2012
- 2% at 60 formula, average three year final compensation
- Employee Contribution paid by the employee pre-tax: 2.375%
New Members employed with the City on or after 1/1/2013
- 2% at 62 formula, average three year final compensation
- Employee Contribution paid by the employee pre-tax: 7.75%
Uniform allowance of $64.50 per pay period/$1,677.04 year.
Employees working when Daylight Savings shifts in the fall will be paid at time and one half for the extra hour worked on night shift. Employees working when Daylight Savings shifts in the spring will be paid for their normally scheduled work hours, regardless of the loss of 1 hour of time due to the shift.
When an individual is hired as a Police Officer Trainee, the City sponsors said employee at the Police Academy. and will pay all fees associated with attendance, as well as required uniforms and equipment at the Academy. In addition, Trainees are eligible for the Sworn Uniform Allowance of $77.57 per 2-week pay period in recognition of the fact that trainees must have their Sworn uniforms in-hand upon graduation.
- Public Safety Dispatchers work 12-hour shifts, working 84 hours each 2-week pay period. This time is paid as 76 hours at straight time and 8 hours at time and one-half. Dispatcher Premium Pay is reportable compensation for CalPERS purposes.
The City of Madera offers an employee assistance program or employees and dependents that provides counseling and other services for dealing with life's challenges at no cost to the employee.
The City provides a $25,000 life and accidental death and dismemberment policy along with $5,000 dependent life. The employee may purchase additional supplemental life insurance for him/her, spouse and/or dependents.
The City contributes an amount equal to 1.45% of the employee’s salary; the employee also contributes 1.45%.
This city paid benefit provides up to 2/3-income protection.
The information provided in your application must support your answers in the supplemental questions. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
- Yes, I understand and agree
- No, I do not agree
How many years of full-time work experience as a Public Safety Dispatcher with a law enforcement or public safety agency do you possess? Full-time is the equivalent of 40 work hours per week. Part time work should be pro-rated, meaning 1 year at 20 hours per week is equivalent to 0.5 years of full time experience.
- 0-1 Years
- 1-2 Years
- 3 or More Years
Do you possess or have the ability to obtain, a valid class C California driver’s license, or comparable driver’s license from another government entity?
- Yes
- No
Do you have a High School diploma/GED or higher certification? It is a requirement to attach your diploma or transcripts to your application upon submission.
- Yes
- No
Do you currently hold a POST Public Safety Dispatcher Basic Certificate? If yes, it is a requirement to attach the document upon application submission. (Out-of-state candidates may submit their state’s equivalent to a California P.O.S.T Public Safety Dispatcher Certificate at application submittal)
- Yes
- No
- Yes, out-of-state equivalent
Please mark the appropriate response.
- I have attached my current POST Public Safety Dispatcher Certificate to my application upon submission.
- I do not possess a current POST Public Safety Dispatcher Certificate and would like to request the link to take the Public Safety Dispatcher exam.
Briefly describe your education, training, and work experience that qualifies you for the Public Safety Dispatcher II position.
- Required Question
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