Public Safety Dispatcher II (Lateral)

City of Madera; Madera (CA); On-site; USD 60,000 - 77,000; Full time

Benefits offered by this job

Hiring bonus $35,000

Job summary

City of Madera is hiring a Public Safety Dispatcher II in California. The role handles emergency and non-emergency dispatches via radio and phones, coordinating with field units under general supervision. Shifts rotate and overtime may be required.

The position offers a structured path within public safety, with eligibility for a $35,000 hiring bonus payable in installments and potential top-step placement based on experience, subject to approval. A 3-year commitment to the City may apply.

Qualifications

• Three years of full-time work experience as a Public Safety Dispatcher.
• High school diploma or equivalent.
• POST Public Safety Dispatcher Certificate (or state equivalent) or ability to obtain it within 1 year of appointment.
• Valid Class C California driver’s license.
• DOJ training for full access operator within three months of appointment.

Responsibilities

• Receives emergency and non-emergency requests for law enforcement services and dispatches via radio, telephone and other communications media.
• Provides telecommunications support and incident coordination for field units.

Skills

Public Safety Dispatcher

POST Certificate

Driver's license

DOJ training

Education

High school diploma or equivalent

Job description

Now hiring lateral Public Safety Dispatchers! If you are an experienced Public Safety Dispatcher in California, consider applying. This position is eligible for the City's Hiring Bonus Program. Candidates may qualify for a $35,000 hiring bonus, to be paid in 3 installments: $15,000 at hire, $10,000 at year 1 anniversary, and $10,000 at year 2 anniversary. Those participating in the Hiring Bonus Program are expected to make a 3-year commitment to the City of Madera. Please refer to the Hiring Bonus Program policy document published on the City's website at https://www.madera.gov/city-government/human-resources/salaries-benefits/ for details. Additionally, candidates demonstrating sufficient work experience may be placed at the top step of the assigned salary range if approved by the City Manager.

Annual salary is equivalent to $60,453 - $77,160 based on 84-hour pay period.

Public Safety Dispatchers work 84 hours per pay period, with 72 hours at straight time and 8 hours at time and one-half each pay period. This position is eligible for education and certificate incentive pay.

Under general supervision and according to established procedures, receives emergency and non emergency requests for law enforcement services and dispatches via radio, telephone and other communications media; provides telecommunications support and incident coordination for field units; performs other related duties as required.The Public Safety Dispatcher IIis the journey level class in the Public Safety Dispatcher class series. Public Safety Dispatchers are expected to perform the full range and scope of dispatching duties including maintaining field communications with public safety personnel with minimal guidance and supervision. Work shifts rotate and mandatory overtime may be required.

• Three (3) years of full time work experience as a Public Safety Dispatcher with a law enforcement or public safety agency
• A high school diploma or equivalent
• Possession of a POST Public Safety Dispatcher Certificate; out-of-state candidates may submit their state’s equivalent to a Californica P.O.S.T Public Safety Dispatcher Certificate at application but must obtain a Public Safety Dispatcher Certificate from P.O.S.T. within one (1) year of appointment.
• Possession of or ability to obtain a valid Class C California driver's license
• Completion of DOJ training for full access operator within three (3) months of appointment

Only those applicants who meet the qualification standards of this position on or before the posted final filing date will be allowed to participate in the examination process.

Examination scores determine standing on eligibility lists. The examination process may consist of the following parts: Application Package Review (Qualifying only): Only the most qualified applicants, based upon the information provided on the application will be invited to participate in the examination processes.

Online Exam: Pass/Fail if requested by candidate; Passing score for non-data entry portion is 54 or higher; for data entry 1500 or higher.

Oral Interview: 100% Weight Value.

Candidates must earn a passing score on the written exam to be considered for the oral examination.

Applicants who require special examination accommodations due to a disability should contact the Human Resources Department five (5) business days prior to any scheduled examination at [phone].

The City Manager, upon recommendation of the Police Chief, will make the final selection and appointment.

Candidates considered for hire must successfully pass an extensive back-ground check, including a polygraph examination and credit history report; a criminal history check; a pre-employment physical examination, including psychological evaluation, and drug screen.

Applicants may be eligible for Veteran’s Preference Points - please submit DD214 with application for consideration.