Public Safety Dispatcher

City of Madera; California; Vor Ort; USD 26.000 - 33.000; Vollzeit

Benefits dieser Stelle

Health insurance

CalPERS retirement

Life insurance

Long-term disability

Deferred compensation

Education incentives

Bilingual incentive

Employee assistance program

Zusammenfassung

The City of Madera is seeking a Public Safety Dispatcher to manage the full scope of dispatch duties, maintain field communications with public safety personnel, and coordinate incidents via radio and phone. Shifts rotate and overtime may be required.

Ideal candidates have at least one year of public contact experience, a high school diploma, a valid CDL, and POST/DOJ certifications or the ability to obtain them within one year of appointment.

Qualifikationen

• One year of public contact experience (paid or volunteer).
• High School Diploma or equivalent.
• Valid CDL is required.
• Dispatch Certificate from POST and DOJ training within one year of appointment.

Aufgaben

• Maintain field communications with public safety personnel with minimal supervision.
• Receive emergency and non-emergency requests and dispatch via radio and telephone.
• Provide telecommunications support and incident coordination for field units.
• Work shifts will rotate and overtime may be required.

Kenntnisse

Public contact experience

Ausbildung

High School Diploma or equivalent

Valid CDL

POST Dispatch Certificate

DOJ training for full access operator

Jobbeschreibung

Primary Responsibilities

The Public Safety Dispatcher performs the full range and scope of dis-patching duties including maintaining field communications with public safety personnel with minimal guidance and supervision. Receives emergency and non emergency requests for law enforcement services and dispatches via radio, telephone and other communications media; provides telecommunications support and incident coordination for field units. Work shifts will rotate and mandatory overtime may be required.

Qualifications

Experience/Education: One year experience in public contact. This can be paid or volunteer experience. High School Diploma or equivalent.

Licenses: Valid CDL. Possession of or ability to obtain a Dispatch Certificate from POST and completion of DOJ training for full access operator within one year of appointment. If hired, the department will provide all training to obtain the required POST and DOJ certifications.

Examination Process

Only those applicants who meet the qualification standards of this position on or before the posted final filing date will be allowed to participate in the examination process. Examination scores determine standing on eligibility lists. The examination process may consist of the following parts: Application Package Review (Qualifying only): Only the most qualified applicants, based upon the information provided on the application will be invited to participate in the written examination processes. Online Exam: Pass/Fail100% weight value. Candidates must earn a passing score on the exam to be considered for the eligibility list. Passing score for non-data entry portion is 54 or higher; for data entry 3200 or higher. The City Manager, upon recommendation of the Police Chief, will make the final selection and appointment. Candidates considered for hire must successfully pass an extensive back-ground check, including a polygraph examination and credit history report; a criminal history check; a pre-employment physical examination, including psychological evaluation, and drug screen. Applicants may be eligible for Veteran’s Preference Points - please submit DD214 with application for consideration.

Key Dates

• Application Deadline: Friday, 9/30/2022
• Online Exam: 10/5/22 - 10/19/22

Salary

Compensation and benefits for the Public Safety Dispatcher position are defined in the Memorandum of Understanding between the City and the Madera Police Officers’ Association as well as the City’s Personnel Rules. The City pays its employees every 2 weeks, or 26 times per year. The hourly pay rates for this position are shown below. Due to shift scheduling, Dispatchers work 84 hours per pay period, with 8 of those hours at time and one half (76 hours straight time + 8 hours time and 1/2).

• STEP A $18.88
• STEP B $19.82
• STEP C $20.81
• STEP D $21.86
• STEP E $22.95
• STEP F $24.10

Retirement

The City participates in the CalPERS defined benefit retirement system. Retirement formulas and contributions are as follows. The terms “Classic Member” and “New Member” are as defined by CalPERS.

• Classic Members employed with the City prior to 10/20/2012
• 2.5% at 55 formula, single highest year final compensation
• Employee Contribution paid by the employee pre-tax: 3.375%
• Tier I Members employed with the City on or after 10/20/2012
• 2% at 60 formula, average three year final compensation
• Employee Contribution paid by the employee pre-tax: 2.375%
• New Members employed with the City on or after 1/1/2013
• 2% at 62 formula, average three year final compensation
• Employee Contribution paid by the employee pre-tax: 7%

Health Insurance

The City contributes a monthly amount for the employee to use to purchase health, dental and vision coverage. For medical coverage, the City contracts with Anthem Blue Cross or Kaiser. Dental insurance is through Delta Dental and vision coverage is through Superior.

Life Insurance

The City provides a $25,000 life and accidental death and dismemberment policy along with $5,000 dependent life. The employee may purchase additional supplemental life insurance for him/herself, spouse and/or dependents.

Medicare

The City contributes an amount equal to 1.45% of the employee’s salary; the employee also contributes 1.45%.

Long Term Disability

This city paid benefit provides up to 2/3-income protection.

Deferred Compensation

The City offers a paid/vested contribution of 4.2% of base pay to one of two 457 plans offered to the employee. In addition, the employee may also contribute, though not required.

Education Incentives

• 2.5% 60 college units a grade C or better
• 2.5% Intermediate POST Certificate
• 2.5 % Advanced POST Certificate
• 5.0% BA or BS Degree

Bilingual Incentive

English/Spanish for qualifying individuals and positions after passing annual bilingual test.

Employee Assistance Program

The City of Madera offers an employee assistance program or employees and dependents that provides counseling and other services for dealing with life’s challenges at no cost to the employee.

General Information

Appointment will be contingent upon an extensive background check, pre-employment physical and drug screen.