Public Safety Dispatcher- Entry-Level

City of Laguna Beach; Laguna Beach (CA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

City paid health insurance

Alternative work schedules

Wellness programs

Job summary

The City of Laguna Beach Police Department is seeking an Entry-Level Public Safety Dispatcher to connect Police, Fire, and Marine Safety personnel with those in need, responding to emergency calls and coordinating actions via telephone, computer, and radio systems. You will work under a Senior Dispatcher and handle duties requiring independent judgment in high-pressure situations.

The schedule is a 3/12 arrangement with an 8-hour payback shift every other week.

Qualifications

• Graduation from high school or equivalent.
• Two (2) years of experience in clerical and public contact work.
• Typing speed of at least 30 wpm.

Responsibilities

• Dispatch Police, Fire, and Marine Safety personnel to emergencies.
• Respond to emergency calls and coordinate critical actions via phone, computer, and radio.
• Perform recordkeeping, monitor alarms, and manage teletype communications.

Skills

Typing 30 wpm

Public contact work

Clerical work

Job description

Public Safety Dispatcher - Entry-Level

The City of Laguna Beach Police Department is accepting applications for the position of Public Safety Dispatcher - Entry-Level. In this role, you will connect Police, Fire, and Marine Safety personnel to those in need, responding to emergency calls and coordinating critical actions using telephone, computer, and radio systems. Working under the supervision of a Senior Dispatcher you will handle various tasks requiring independent judgment and quick decision-making in high-pressure situations. In addition to dispatching, you will perform support duties such as recordkeeping, monitoring alarms, and managing teletype communications. If you are adaptable, detail-oriented, and committed to teamwork and integrity, we invite you to help us keep Laguna Beach safe.

The schedule is a 3/12 schedule with an 8-hour payback shift every other week. The Communications Center is a 24/7 operation which includes holidays and weekends.

Qualifications

Education: Graduation from high school or equivalent.

Experience: Two (2) years of experience in clerical and public contact work is required. Typing speed of at least 30 wpm is required (Note: typing certifications are not required to apply but will be required at a later date.).

License/Certificate: Possession of any certification and/or license relevant to the position of public safety dispatcher is preferred.

Supplemental Information

Why work for Laguna Beach: Laguna Beach is a beautiful coastal city located in Orange County, California, with a vibrant art scene and cultural events. We offer competitive compensation and benefits packages, including City paid health insurance for employees, alternative work schedules, wellness programs and more! The City has a strong commitment to its employees, providing opportunities for professional growth and development through training and education programs.

The Department

The Police Department is organized into two divisions and provides general law enforcement services, including animal control and oversight and management of our local animal shelter. There are 104 full-time positions, of which 60 of the positions are sworn personnel. The department augments its services with the assistance of Reserve Police Officers, Community Volunteers, Animal Shelter Volunteers, Parking Services, Police Explorers, Police Cadets, and Traffic Control Aides.

Equal Opportunity Employer

The City of Laguna Beach is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation. EEO/ADA.