Public Safety Dispatcher: Emergency Response & CAD Operator

Children's Wisconsin; Milwaukee (WI); Vor Ort; USD 30.000 - 39.000; Vollzeit

Zusammenfassung

Children’s Wisconsin is seeking a Public Safety Dispatcher to operate access control, alarms, surveillance, and emergency dispatch across multiple locations. The role supports emergency responses by coordinating internal and external resources and maintaining detailed records.

Required are a High School diploma or GED, strong communication, and the ability to multitask under pressure. Familiarity with CAD, EPIC, and surveillance systems is preferred; on-site work is expected in Milwaukee.

Qualifikationen

• High school diploma or GED required.
• Experience in customer service call-center or dispatcher role preferred.
• Ability to read/write and maintain accurate records and reports.

Aufgaben

• Assist in response to emergencies at all CW locations, dispatching resources as needed.
• Collaborate with Public Safety Call Center Operators during incidents and routine ops.
• Monitor security, safety, and environmental systems for trouble or alarms.
• Write log entries and routine reports documenting events and actions.
• Prepare instructions, memos, and communications for department operations.

Kenntnisse

Customer service

Communication

Multi-tasking

Analytical thinking

Ausbildung

High School Diploma or GED

Tools

CAD system

EPIC

Microsoft Word/Excel

Surveillance Systems

Jobbeschreibung

Children’s Wisconsin is seeking a Public Safety Dispatcher to operate access control, alarms, surveillance, and emergency dispatch across multiple locations. The role supports emergency responses by coordinating internal and external resources and maintaining detailed records.

Required are a High School diploma or GED, strong communication, and the ability to multitask under pressure. Familiarity with CAD, EPIC, and surveillance systems is preferred; on-site work is expected in Milwaukee.