Emergency Communications Dispatcher

Regional 911 Intake Solutions; Telford (PA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions is seeking a Police Dispatcher in Telford, PA. The role involves receiving emergency and nonemergency requests, documenting incident details, and assigning calls to officers while monitoring radio traffic and officer status.

Training is provided, with potential certifications encouraged. Candidates should have a high school diploma or equivalent, strong typing skills, and excellent verbal communication.

Qualifications

• High school diploma or equivalent commonly required.
• Typing accuracy and clear radio communication essential.
• Prior police dispatch experience or certifications preferred.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing

Clear communication

Geography knowledge

Radio procedures

Education

High school diploma or equivalent

Police dispatcher certification (preferred)

Tools

CJIS or state records system

Dispatch software

Job description

Regional 911 Intake Solutions is seeking a Police Dispatcher in Telford, PA. The role involves receiving emergency and nonemergency requests, documenting incident details, and assigning calls to officers while monitoring radio traffic and officer status.

Training is provided, with potential certifications encouraged. Candidates should have a high school diploma or equivalent, strong typing skills, and excellent verbal communication.