Public Safety Dispatcher: Emergency Communications Pro

Public Safety Dispatch Network; New Hope (MN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid leave

Continuing education

Shift differentials

Job summary

Public Safety Dispatch Network seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. The role requires clear communication, prioritization, and adherence to training and authority guidelines.

Duty location is in Hope, MN with shifts that may include nights, weekends, holidays, and overtime. The position emphasizes handling multiple channels and coordinating interagency communications while maintaining records.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline‑specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. The role requires clear communication, prioritization, and adherence to training and authority guidelines.

Duty location is in Hope, MN with shifts that may include nights, weekends, holidays, and overtime. The position emphasizes handling multiple channels and coordinating interagency communications while maintaining records.