Public Safety Dispatcher & Emergency Communications Pro

National Public Safety Careers; Groveland (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers is seeking a Public Safety Dispatcher/Telecommunicator for a Big Oak Flat, CA assignment. The role involves receiving calls, dispatching police and fire units, and coordinating emergency responses from a technology-equipped console.

A high school diploma or equivalent is typically required, with certifications depending on jurisdiction. Expect varied shifts, potential overtime, and duties that emphasize accuracy and confidentiality.

Qualifications

• Typing, active listening and clear communication are required.
• High school diploma or equivalent is commonly expected.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High school diploma

Tools

CAD (Computer-Aided Dispatch)

Radio systems

Telephone systems

Mapping systems

Job description

National Public Safety Careers is seeking a Public Safety Dispatcher/Telecommunicator for a Big Oak Flat, CA assignment. The role involves receiving calls, dispatching police and fire units, and coordinating emergency responses from a technology-equipped console.

A high school diploma or equivalent is typically required, with certifications depending on jurisdiction. Expect varied shifts, potential overtime, and duties that emphasize accuracy and confidentiality.